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Parts Counterperson

Battleground Kia

Greensboro, NCJobSeen 2mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
No compensation found
Location
Greensboro, NC
Work Authorization
Not specified

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Job overview

Battleground Kia is hiring a Parts Counterperson. Battleground Kia is seeking a Parts Counterperson to join their team and provide exceptional customer experiences. The ideal candidate will thrive in a fast-paced and professional environment, supporting the team and contributing to customer satisfaction. This role involves managing the parts sales process, communicating with customers and staff, and ensuring accurate parts orders and stock.

Key focus areas include Oversee the parts sales process from start to finish, Communicate with customer on parts status, and Communicate with staff and customers in a friendly and professional manner.

Successful candidates bring High School Diploma Or Equivalent and Ability To Work In Fast-Paced Environment. Important skills include Oversee Parts Sales Process, Communicate With Customer On Parts Status, Communicate With Staff And Customers, Read And Understand Parts Catalog, Answer Phone Calls, and Provide Price Quotes. Preferred (not required): Exceptional Customer Experiences, Professional Workplace, Work Hard, and Stay Motivated.

Skills & qualifications

RequiredNice to have

Skills

Oversee Parts Sales ProcessCommunicate With Customer on Parts StatusCommunicate With Staff and CustomersRead and Understand Parts CatalogAnswer Phone CallsProvide Price QuotesReview EstimatesProvide High Level ServicePull and Fill Orders From StockMaintain Weekly Bin ChecksNotify Parts Manager of Out-of-Stock PartsLocate Out-of-Stock Parts From Outside SourceSubmit Emergency OrderBill Internal Requests for PartsReceive Payment From Retail CustomersObtain Credit AuthorizationSet Up Orders for Shipment, Delivery, or Pick-UpWork in a Fast-Paced Work EnvironmentStrong Organizational SkillsTime Management SkillsRead and Interpret DocumentsCalculate Figures and AmountsExceptional Customer ExperiencesProfessional WorkplaceWork HardStay Motivated

Qualifications

High School Diploma or EquivalentAuto Parts Sales Experience

Benefits

401(k) Match
Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance

Full job description

What We’re Looking For Battleground Kia is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace. About Us At Battleground Kia we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Battleground Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. What We Offer * 401(K) * Paid Holidays * Paid Vacation * Health, Dental and Vision insurance at group rates * Basic Life Insurance * Accident and Critical Illness insurance * Growth opportunities * Competitive pay plans Responsibilities * Oversee the parts sales process from start to finish * Communicate with customer on parts status * Communicate with staff and customers in a friendly and professional manner. * Be able to read and understand the parts catalog when looking up parts. * Answers phone calls, providing price quotes and other information * Reviews estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. * Provides high level service to internal and external customers. * Pulls and fills orders from stock * Maintain a weekly bin checks to ensure accuracy of stock. * Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. * Locates out-of-stock parts from outside source and submits an emergency order, if necessary. * Make sure all internal requests for parts are billed on service repair order. * Receives payment from retail customers or obtains credit authorization. * Set up orders for daily shipment, delivery, or pick-up Qualifications * Have a High School Diploma or equivalent * Have experience with auto parts sales (preferred) * Are able to work in a fast-paced work environment * Have strong organizational and time management skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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