Sr Svc Agent/Non-DOT
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Federal Express Corporation is hiring a Sr Svc Agent/Non-DOT. The Sr Service Agent provides accurate information and assistance to customers, resolves problems, and sells FedEx services while performing administrative support for efficient station operations and other assigned duties.
Key focus areas include Provide accurate information and assistance to customers, Resolve customer inquiries and problems, and Sell company services to customers.
Important skills include Computer Terminal Operation, Human Relations, Communications Skills, Lift 50 Lbs, and Maneuver Packages Over 50 Lbs.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
None
Minimum Education Required
High School Diploma or Equivalent
Compensation
$21.28 - $21.28 / Hourly
Hours Per Week
40
Number Of Positions
1
Shift
First Shift (Day)
Job Description
Job Duties
Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned.
Minimum Education
High School Diploma/G.E.D.
Knowledge, Skills and Abilities
Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.
Preferred Qualifications:
Pay Transparency:
Pay: Starting Wage is $21.28 / hour
Additional Details: Tuesday through Saturday, Tuesday through Friday 1300-2130 and Saturday 0800-1700
Pay Transparency:
The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.
For details on our comprehensive benefits, click here.
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].
Applicants have rights under Federal Employment Laws:
Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-Verify Notice (bilingual)
Right to Work Notice (English) / (Spanish)
EOE, including disability/VETs
Place of Work
On-site
Requisition ID
P25-352917-2
Job Type
Full Time
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