Customer Service/Call Center Agents
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At a glance
Job overview
ManpowerGroup is hiring a Customer Service/Call Center Agents. ManpowerGroup is seeking entry-level Call Center Agents to assist customers with roadside emergencies, insurance claims, and other inquiries. This role offers an opportunity to make a real impact, grow professionally, and work in a supportive, wellness-focused environment. The position involves managing various customer requests and delivering empathetic support.
Key focus areas include Assist customers with roadside emergencies, repair approvals, and insurance claims, Manage rental requests and trip interruption inquiries, and Use internal systems to move service requests forward.
Successful candidates bring Work One Day On The Weekend. Important skills include Helping Others, Problem Solving, Communication, and Using Multiple Systems And Applications.
Skills & qualifications
Skills
Qualifications
Full job description
Customer Service Agent – Start Your Career with Purpose
Location: Itasca, IL
Pay: $18/hour
Start Date: Aug 31, 2026
Shift : 2pm-10:30pm
Why You’ll Love This Role
Are you passionate about helping others and solving problems? Join a team where your voice truly matters. Our client is hiring entry-level Call Center Agents to support customers during roadside emergencies, insurance claims, and more.
This is more than just a job—it’s a chance to make a real impact, grow professionally, and work in a supportive, wellness-focused environment.
What You’ll Do
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Assist customers with roadside emergencies, repair approvals, and insurance claims
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Manage rental requests and trip interruption inquiries
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Use internal systems to move service requests forward
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Deliver clear, empathetic, and effective support
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Work on claims administration calls
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Assist with passenger transport
What You Bring
A passion for helping people
Strong communication and problem-solving skills
Comfort using multiple systems and applications
Ability to work one day on the weekend
Perks & Benefits
Supportive team environment
Paid training and career development
Wellness-focused office with massage chairs and relaxation spaces
Diverse customer interactions—no two days are the same
Hear From the Team
“I started here with no call center experience. Within a year, I was promoted to team lead.” – Jasmine
“Helping someone stranded on the road and hearing their relief—that’s why I love this job.” – Carlos
Ready to Make a Difference?
Apply today and become the calm in someone’s storm. Your career in customer service starts here!
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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