MDM Troubleshoot Strong Organizational Skills IT Security Consultant
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At a glance
Job overview
COOLSOFT is hiring a MDM Troubleshoot Strong Organizational Skills IT Security Consultant. COOLSOFT seeks an Endpoint MDM Deployment Contractor in Charlotte, NC to configure, deploy, and support mobile devices for Mecklenburg County’s Unified Endpoint Management team, ensuring secure, efficient rollout and first‑line break/fix assistance while maintaining documentation and compliance with IT security standards.
Key focus areas include Configure and set up mobile devices according to the Evergreen Refresh program, Coordinate device deployments, scheduling, logistics, and user handoff, and Receive, process, and track old devices for secure e‑cycling and disposal.
Important skills include Mobile Device Deployment, MDM, Microsoft Intune, AirWatch, iOS Platforms, and Troubleshooting.
Skills & qualifications
Skills
Qualifications
Full job description
MDM Troubleshoot Strong Organizational Skills IT Security Consultant
(Jobs in Cha
Requirement id 158899
Job title Consultant
Job location in Charlotte, NC
Skills required Mobile Device Deployment, MDM, Troubleshoot, Strong Organizational Skills IT Security
Open Date 14-Aug-2026
Close Date
Job type Contract
Duration 9 Months
Compensation DOE
Status requirement ---
Job interview type ---
Email Recruiter:coolsoft
Job Description Consultant: Mobile Device Deployment, MDM, Troubleshoot, Strong Organizational Skills IT Security
Start date :10/1/2026
End Date :06/25/2027
Submission deadline :08/20/2026
Client Info : Mecklenburg County - Information Technology Services - Security Services
Note:
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Work Arrangement: Onsite
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Agency Interview Type: In Person Only
Description:
Client is seeking an Endpoint MDM Deployment Contractor to support the Countys Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Countys Evergreen Refresh initiative, ensuring secure, efficient, and seamless deployment of mobile devices to County end users. This individual will also serve as the first line of support for County-issued mobile devices.
Key Responsibilities:
The Endpoint MDM Deployment Contractor will be responsible for, but not limited to:
Configuring and setting up mobile devices in alignment with the Countys Evergreen Refresh program.
Coordinating deployments of mobile devices to County end users, including scheduling, logistics, and user handoff.
Receiving, processing, and tracking old devices for secure e-cycling and disposal according to County policy.
Providing first-level support forbreak/fix issues, troubleshooting, and inquiries related to County-issued mobile devices.
Collaborating with the Unified Endpoint Management team to ensure successful device transitions with minimal disruption to County operations.
Maintaining accurate deployment, inventory, and support documentation.
Ensuring compliance with County IT security standards and best practices during all deployment and support activities.
Qualifications
Required Skills/Experience:
Hands-on experience with mobile device deployment and configuration, including iOS platforms.
Familiarity with Mobile Device Management (MDM) platforms (e.g., Microsoft Intune, AirWatch, or similar).
Ability to provide effective end-user support with strong troubleshooting and problem-resolution skills.
Strong organizational skills for managing device scheduling, tracking, and handoffs.
Ability to work collaboratively in a team environment while providing excellent customer service.
Strong attention to detail and commitment to IT security practices.
Preferred Skills/Experience:
Prior experience with large-scale device deployment projects.
Knowledge of County or government IT operations, policies, and security standards.
Familiarity with device lifecycle management and e-cycling processes.
Call502-379-4456 Ext 100for more details. Please provide Requirement id: 158899 while calling.
EOE Protected Veterans/Disability
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