Retail Customer Service Representative
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At a glance
Job overview
The Brick is hiring a Retail Customer Service Representative. The Brick is actively seeking enthusiastic individuals to join its service team as a Customer Service Associate, reporting to the Operations Manager. The role emphasizes a customer‑first mindset, problem‑solving, and teamwork, offering a rewarding experience in a vibrant retail location with opportunities for career‑focused growth.
Key focus areas include Respond to customer inquiries and offer solutions in a courteous and professional manner, Follow up with customers to identify and support their needs, and Promote customer loyalty by providing exceptional customer support.
Successful candidates bring High School Diploma Or Equivalent. Important skills include Customer Service Focus, Team Oriented, Exceptional Communication Skills, Multitasking Ability, Organizational Skills, and Computer Proficiency.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
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Respond to customer inquiries and offer solutions in a courteous and professional manner
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Follow up with customers to identify and support their needs
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Promote customer loyalty by providing exceptional customer support
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Review and follow up on order reports on a daily basis
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Other duties as assigned
Qualifications
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Strong customer service focus
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Team oriented
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High school diploma or equivalent
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Exceptional communication skills, both written and verbal
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Proven ability to multitask and maintain organization
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Proficiency with computers and Microsoft Office programs
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Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?
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A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
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Competitive remuneration package that will commensurate with experience
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Career progression potential with plenty of access to ongoing personal and professional development
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Employee discounts
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A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
Connect With Us! (https://careers-thebrick.icims.com/jobs/38217/retail-customer-service-representative/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834471194)
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ID2026-38217
Posted Date4 days ago(8/12/2026 3:34 PM)
of Openings2
Job LocationsCA-AB-Grande Prairie
Job CategoryCustomer Service/Support
Position TypePermanent Full-Time
Hourly/SalaryHourly
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