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Logistics Coordinator (Network Management Center)

Expeditors International

Ciudad Apodaca, Nuevo Leon, MexicoFull-timeNo compensation foundPosted 1w agoVerified open today

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At a glance

Compensation
No compensation found
Location
Ciudad Apodaca, Nuevo Leon, Mexico
Schedule
Full-time
Work Authorization
Not specified

Job overview

Expeditors International is hiring a Logistics Coordinator (Network Management Center). The Logistics Coordinator in Expeditors’ Network Management Center supports major customers across aviation, automotive, pharmaceutical, retail, and technology sectors, overseeing critical shipments, temperature‑controlled logistics, and providing visibility and exceptional service through proactive communication and tracking.

Key focus areas include Track and trace customer shipments, Manage bookings and critical shipment oversight, and Communicate proactively with districts and service providers.

Important skills include Interpersonal Skills, Logistics Tracking, Presentation Skills, Communication, Fluent English, and Fluent Spanish. Preferred (not required): Microsoft Products, SharePoint, Power BI, and SQL.

Skills & qualifications

RequiredNice to have

Skills

Microsoft ProductsSharePointPower BISQLTableauPythonInterpersonal SkillsCustomer ServiceLogistics TrackingPresentation SkillsCommunicationFluent EnglishFluent Spanish

Qualifications

High School DiplomaOne Year Customer Service ExperienceOne Year Logistics Related ExperienceQualifications in Supply Chain Management or LogisticsIATA/FIATA/MITX

Benefits

Medical Insurance
Dental Insurance

Full job description

Objective of this position: 

This Logistics Coordinator position is for a role in Expeditors’  Network Management Center(NMC) Team.The NMC provides support for a number of Expeditors’ largest customers in the aviation, automotive, pharmaceutical, retail and technology industries. The team provides oversight of critical logistics shipments, aircraft on ground shipments and other specialized logistics service offerings, such as monitoring temperature-controlled shipments. Works with a wide variety of customers, service providers and district operations internationally to deliver transportation visibility to our customers with exceptional customer service.  Your main responsibility will be to become a subject matter expert for each of your customers and to ensure we are executing at the highest levels of service for our customers.

To be successful in this role you must have strong interpersonal skills. You will be responsible and accountable for delivering exceptional customer service across all your accounts. The role will mainly entail : tracking and tracing customer shipments, bookings, critical shipment oversight, and proactive communication with Expeditors districts and service providers to ensure that customers are provided with timely and accurate information.

Desired Qualifications

  • High School Diploma

  • Proficiency with Microsoft products or knowledge of data tools visualization, scripting (e.g. Office Suite, SharePoint, Power BI, SQL, Tableau, Python)

  • Ability to present and communicate your work to diverse audiences, including but not limited to stakeholders, team members, and decision-makers

  • Fluent in English and Spanish (If applying in Mexico)

  • One year of customer service experience

  • One year of logistics related experience

  • Qualifications in supply chain management or logistics

  • IATA/FIATA/MITX Expeditors offers excellent benefits:

  • IMSS & Vacation - according to Mexico Federal Labor Law

  • Aguinaldo - above the legal requirement

  • Utilidades-Profit bonus 

  • Paid overtime 

  • Basic needs vouchers 

  • Medical insurance including Dental

  • Life insurance 

  • Training and Personnel Development Program 

  • Employee Stock Purchase Plan Option (NYSE:EXPD) Relocation will not be provided.

All your information will be kept confidential according to EEO guidelines.

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