Field Services - Deskside Support Technician
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At a glance
Job overview
Centre Technologies is hiring a Field Services - Deskside Support Technician. Centre Technologies is expanding its team with a Tier 1 Deskside Support Technician. This role focuses on implementing and supporting various IT infrastructure technologies, with an emphasis on matter resolution, client onboarding, hardware management, and detailed documentation. The technician will travel to client sites to provide support.
Key focus areas include Implement various IT Infrastructure technologies, Support various IT Infrastructure technologies, and Focus on matter resolution.
Successful candidates bring 2+ Years IT-Related Study Or Field Experience. Important skills include Windows 7, Windows 8, Windows 10, Microsoft Office Suite, Microsoft Windows Administration Tools, and AD Users And Computers. Preferred (not required): Windows Server 2008, Windows Server 2012, Windows Server 2016, and Microsoft Office 365 Admin Portal.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
We are excited to announce we are expanding and looking to grow our team with a new Tier 1, Deskside Support Technician!
Our Company Culture:
Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.
Centre Employee Benefits:
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Paid Time Off, and Paid Holidays
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Medical, Dental, Vision, and 401(k) with employer match contributions
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Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally
Position Summary
The primary role for this position would be focused on implementing and supporting various IT Infrastructure technologies as mentioned below with an emphasis on matter resolution, on-boarding of new clients, racking, cabling, installation and removal of hardware, verbose documentation of projects or tasks, and other duties as assigned. This candidate will travel to Centre client sites
To be considered for this position, please complete the 3-5 minute behavior assessment:
Centre Technologies Online Assessment (https://assessment.predictiveindex.com/FaT/e267d54e-7b55-4e31-81cf-a8297b557782?type=candidateba)
Education/Experience/Certifications
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2+ years experience in IT-related study or field.
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Must possess basic knowledge and experience with:
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Windows 7/8/10
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Microsoft Office suite
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Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
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Understanding of basic network concepts
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Understanding of application, desktop, and server virtualization
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Understanding of Desktop Deployment / Imaging
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Bachelor’s Degree a plus
Desired Experience/Certifications
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Certifications
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CompTIA A+ Certification a plus
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MDAA, MCSA
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Windows Server 2008/ 2012/ 2016
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Microsoft Office 365 Admin portal
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Understanding of File Permissions (NTFS & Sharing)
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