Intake Specialist
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At a glance
Job overview
Caring Senior Service is hiring an Intake Specialist. The Caring Hub Specialist role at Caring Senior Service in San Antonio, Texas seeks a friendly, organized, and professional individual to connect families and job applicants with needed support, handling calls, scheduling, data entry, and team communication while maintaining a caring, empathetic approach.
Key focus areas include Answer incoming calls, Respond to calls texts and emails, and Schedule client consultations and interviews.
Successful candidates bring Must Be 18+, Read Write Speak English, and Reliable Transportation. Important skills include Phone Etiquette, Customer Service, Communication, Microsoft Office, Basic Computer Programs, and Multitasking. Preferred (not required): Medical Terminology.
Skills & qualifications
Skills
Qualifications
Full job description
Caring Hub Specialist San Antonio, Texas
Monday–Friday
Must work in office 1 day per week
Be the friendly voice that makes a difference. We're looking for a caring, organized, and professional Caring Hub Specialist to connect families and job applicants with the support they need.
What You'll Do
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Answer incoming calls.
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Respond to calls, texts, and emails.
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Schedule client consultations and interviews.
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Enter and update information accurately.
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Follow up with clients and applicants.
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Communicate with branch staff.
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Support reports and daily team goals.
What You Bring
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Excellent customer service and phone skills.
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Strong verbal and written communication.
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Good computer and Microsoft Office skills.
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Ability to multitask and stay organized.
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Caring, empathetic, and professional approach.
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Basic medical terminology is a plus.
Requirements
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18 years or older.
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Read, write, and speak English.
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Reliable transportation.
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Accurate typing and data entry.
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Professional, positive, and dependable.
Schedule Monday–Friday | 11:00 AM – 7:00 PM
Hours may vary.
Must be able to work in the office at least 1 day per week.
Why Join Us? Make a difference every day while helping families find care and connecting great people with our team.
Apply today and become the caring voice that makes a difference.
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