Medical Front Office - Patient Service Specialist
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. The Patient Service Specialist manages both the patient and business aspects of an outpatient physical therapy center. This role involves ensuring an exceptional patient experience from the front desk, impacting their care even before they leave the waiting room. The specialist will handle patient interactions and administrative tasks.
Key focus areas include Greet and register patients and provide information about their visit and next appointment, Schedule patient appointments in person and via phone, and Communicate regularly with attorney offices, insurance companies, and translation companies.
Successful candidates bring High School Diploma/GED. Preferred (not required): Greet Patients, Schedule Patient Appointments, Communication, and Collect Co-pays.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: 325 US Route 1, Unit A, Falmouth, ME 04105
Type of Employment: Full Time
Schedule: Weekdays - Varies
Compensation: $17.00 - $22.00/hour (based on experience)
When patients enter our outpatient physical therapy centers,we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us: (benefits for full-time at 32+ hours/week)
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
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Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications:
- High School Diploma/GED required
Preferred Qualifications:
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1 Year of Medical Office Experience
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1 Year of Front Desk Experience
Additional Data
Go Anywhere with Us! 1900 centers in 39 states offering internal movement.
Equal Opportunity Employer/including Disabled/Veterans.
Location : Location US-ME-Falmouth
Job ID 374847
Position Type Full Time
Experience (Years) 1
Category Administrative - Administrative Services
Company Saco Bay PT
Min USD $17.00/Hr.
Max USD $22.00/Hr.
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