On-Call Field Technicians /Desktop Support - Boston, MA

Part-time

Royal Communications Consultants Inc

Boston, MAPart-timeNo compensation foundPosted 1mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Boston, MA

Schedule

Part-time

Work Authorization

Not specified

Job overview

Royal Communications Consultants Inc is hiring an On-Call Field Technicians /Desktop Support - Boston, MA. Royal Communication Consultants is seeking part-time, on-call IT Field Technicians/Desktop Support for the Boston area. This role involves assisting with desktop support and network trouble tickets, primarily during business hours, but may include nights and weekends. The work is on an as-needed basis, with hours varying up to 20+ per week, and offers a four-hour minimum pay for most tickets.

Key focus areas include Assist with desktop support/network trouble tickets, Perform vendor escorts, and Conduct desktop installs and upgrades.

Preferred (not required): Vendor Escorts, Desktop Installs, Desktop Upgrades, and VPN.

Skills & qualifications

RequiredNice to have

Skills

Vendor EscortsDesktop InstallsDesktop UpgradesVPNBreak FixHelp DeskTech BarStrong Customer ServiceCablingData CentersLayer 1 NetworkingNetwork De-CommissioningRack DismantlingPatch PanelsSwitchesRoutersMulti 10 in 1 ScrewdriverMicro Screwdriver SetAllen WrenchesCuttersScissorsFlashlight

Qualifications

College DegreeIndustry CertificationsJunior Level ExperienceLevel 1/2 Desktop Support Experience

Full job description

IT On-Call Technician

Part Time - On Site in Boston and surrounding areas

Royal Communication Consultants, based in New York City, is looking for candidates for part-time (as needed) contingent work to assist with desktop support/network trouble tickets within the Boston area. This work will be conducted mainly during normal business hours, but may also include nights and weekends. Hours and days vary.

These trouble tickets could include the following:

Vendor Escorts
Desktop Installs, Upgrades
VPN, Break Fix, Help Desk/Tech Bar
Strong Customer Service

As mentioned, this work is on an as-needed basis and could reach up to 20+ hours a week. Most tickets are paid with a four hour minimum (if the job only takes one hour, you will still be paid for four). Similarly, the employee is not required to work a set minimum of hours.

We are open to junior level candidates as well as experienced with Level 1/2 Desktop Support. College Degree and industry certifications are always a plus.

For those interested in basic networking we also work with cabling, data centers, and Layer 1 networking or de-commissioning networks (ie) rack dismantling, patch panels, switches, routers, etc. is a ++ Tools needed: Multi 10 in 1 Screwdriver, Micro Screwdriver Set, Allen Wrenches (Standard/Metric), Cutters/Scissors, Flashlight.

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