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Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift

CareHarmony

Houston, TXRemoteFull-time$21–28/hrPosted 3mo agoChecked 3w ago

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At a glance

Compensation
$21–28/hr
Location
Houston, TXRemote
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Licensed Practical NurseActive Compact/Multi-State License (LPN) (LVN)Additional Single State Licensures

Job overview

CareHarmony is hiring a Remote Intake Coordinator - Licensed Practical Nurse (LPN) - $21/hr - Day Shift. CareHarmony is seeking an experienced Licensed Practical Nurse (LPN) to work as an Intake Coordinator. This role involves conducting preliminary health assessments, identifying community resources, providing patient education, and assisting with medication management for chronic care management patients. The ideal candidate thrives in a fast-paced environment, is self-motivated, and has impeccable attention to detail.

Key focus areas include Accept transfers from the Patient Enrollment team to conduct preliminary health assessments, Resolve patients' questions and create an open dialogue to understand needs, and Identify and coordinate community resources with patients that would benefit their care.

Successful candidates bring 3+ Years Direct Patient Experience, Active Compact Multi-State License, and High-Speed Wi-Fi. Important skills include Attention To Detail, Identifying Resources, Coordinating Needs, Preliminary Health Assessments, Patient Education, and Health Literacy.

Skills & qualifications

RequiredNice to have

Skills

Attention to DetailIdentifying ResourcesCoordinating NeedsPreliminary Health AssessmentsPatient EducationHealth LiteracyMedication ManagementMicrosoft Office SuiteCommunicationEpicBilingual

Qualifications

Licensed Practical Nurse3 Years Direct Patient-Facing Work ExperienceActive Compact/Multi-State License (LPN) (LVN)Active High-Speed Wi-FiHome Office or HIPAA-Compliant WorkspaceAdditional Single State Licensures

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

CareHarmony’s Intake Coordinators (LPN) (NLC) (LVN) work comprehensively with providers to deliver value-based care management initiatives for their patients. 

CareHarmony is seeking an experienced Licensed Practical Nurse – LPN Nurse (LPN) (NLC) (LVN) with at least 3 years of direct patient-facing work experience; that thrives in a fast-paced environment, is self-motivated, has impeccable attention to detail, and values the impact they can have on a patient’s healthcare journey. 

You will have experience identifying resources and coordinating needs for chronic care management patients. This role is great for anyone who loves meeting and assisting new patients daily. 

What's in it for you? 

  • Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score! 
  • Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average. 
  • Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed!  Requirements

Responsibilities: 

  • Accepting transfers from the Patient Enrollment team to conduct preliminary health assessments for newly enrolled patients in our network. 
  • Resolve patients' questions and create an open dialogue to understand needs. 
  • Identify and coordinate community resources with patients that would benefit their care. 
  • Provide patient education and health literacy on the management of chronic conditions. 
  • Assist with medication management, including identifying potential medication concerns, adherence, and coordinating refills. 
  • Assist in ensuring timely delivery of services to your patients; Home Health, DME, Home Infusion, and other critical needs. 
  • This individual must be able to quickly adapt to a fast-paced work environment. This role requires most of your shift on the phone. 

Additional Requirements: 

  • Active Compact/Multi-State license (LPN) (LVN) 
  • Technical aptitude – Microsoft Office Suite 
  • Excellent written and verbal communication skills 

Remote Requirements: 

  • Must have active high-speed Wi-Fi 
  • Must have a home office or HIPAA-compliant workspace 

Plusses: 

  • Epic Experience 
  • Bilingual 
  • Additional Single State licensures 

Physical Requirements

  • This position is sedentary and will require sitting for long periods of time
  • This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time 
  • The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations 

Benefits: 

  • Health Benefits (core medical, dental, vision) 
  • 401k with company match 
  • Paid Holidays 
  • Paid Time Off (PTO) 
  • Sick Time Off (STO)
  • Company laptop provided

Pay: 

  • The position starts at $21/hr with the ability to earn up to $28/hr based on production
  • Quarterly bonus program
  • Opportunities to pick up OT to increase earnings

Hours:

  • 8:00am - 4:30pm CST
  • 9:00am - 5:30pm CST

You've read the whole posting — now see how you match it.