Operations Executive
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At a glance
Job overview
DrinkPrime is hiring an Operations Executive. DrinkPrime is a Bengaluru-based startup focused on providing accessible, clean, and healthy drinking water through IoT-enabled customized water purifiers on a subscription basis. The company serves over one lakh users across Bengaluru, Delhi NCR, and Hyderabad, backed by significant VC support. They are seeking tech professionals to join their mission of creating a positive impact.
Key focus areas include Create a streamline process for technicians to ensure on time service and installation, Optimise the existing process to the benchmark levels to meet the rapidly changing business environment, and Build and refine performance management tools to improve quality of the technicians and the delivery partners.
Successful candidates bring 1-2 Years Operations Experience and Willingness To Work Weekends. Important skills include Problem Solving, Communication, English, Hindi, Multitask, and Prioritise.
Skills & qualifications
Skills
Qualifications
Full job description
About DrinkPrime: We're DrinkPrime, a startup based in Bengaluru that's all about making clean, safe, and healthy drinking water accessible to everyone. We provide cutting-edge IoT-enabled customized water purifiers on a subscription basis, and we currently serve more than one lakh users across Bengaluru, Delhi NCR, and Hyderabad. We're not just another boring water purifier manufacturing company - we're a forward-thinking drinking water solution provider that speaks directly to our target audience, and this has earned us the support of some big VCs in the industry. We're looking for awesome tech professionals who want to join us in creating history and making a real difference. So why not come and be a part of our journey towards a better future?
Purpose of the role:
We are looking for people who are excellent at problem solving, are super ambitious and at the same time, enjoy the excitement and unpredictability of working in a startup environment. You will be primarily responsible for analysing and co-ordinating the service category of our business.
Roles and Responsibilities:
Create a streamline process for technicians to ensure on time service and installation Optimise the existing process to the benchmark levels to meet the rapidly changing business environment Build and refine performance management tools to improve quality of the technicians and the delivery partners Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners Develop, implement and review operational policies and procedures Work with senior stakeholders Communicate with our customers
Required Skills:
1-2 years of minimum experience in high growth operations Excellent verbal and written communication skills; the ability to call, connect and interact in English and Hindi. Able to multitask, prioritise, and manage time efficiently Should be willing to work on weekends and festivals (some times) with a week off every week Help promote a company culture that encourages top performance and high morale.
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