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Overnight Closer

Planet Fitness

Essex Junction, VTFull-timeNo compensation foundPosted 2mo agoChecked 2w ago
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At a glance

Compensation
No compensation found
Location
Essex Junction, VT
Schedule
Full-time
Work Authorization
Not specified

Job overview

Planet Fitness is hiring an Overnight Closer. The Overnight Closer (Member Services Representative) is responsible for creating a positive member experience by providing superior customer service to Planet Fitness members, prospective members, and guests. This role also involves closing the day's shift and creating an accurate bank deposit.

Key focus areas include Greet members, prospective members and guests, providing exceptional customer service, Handle all front desk related activities, and Answer phones in a friendly manner and assist callers with a variety of questions.

Successful candidates bring Must Be 18+, Must Be Able To Occasionally Lift Up To 50 Lbs, and Ability To Work 3rd Shift (Overnights). Important skills include Customer Service, Basic Computer Proficiency, Upbeat And Positive Attitude, Punctuality, and Reliability.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceBasic Computer ProficiencyUpbeat and Positive AttitudePunctualityReliability

Qualifications

Must Be 18+Ability to Work 3rd ShiftFully Vaccinated and Boosted

Full job description

Shifts: Saturday & Sunday 10pm-6am (Part Time). Employees get Free Membership.

Job Summary

The Overnight Closer (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The Overnight Closer will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. You will also be responsible for closing that day’s shift for that business day as well as creating an accurate bank deposit.

Essential Duties and Responsibilities

  • Greet members, prospective members and guests, providing exceptional customer service.

  • Handle all front desk related activities including:

  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check members into the system.

  • New member sign-up.

  • Facilitate needed updates to member’s accounts.

  • Assist in maintaining the neatness and cleanliness of the club.

  • Close shift for that business day.

  • Create a bank deposit for next day.

Qualifications/Requirements

  • Basic computer proficiency.

  • Upbeat and positive attitude!

  • Punctuality and reliability is a must.

  • Must be 18 years of age or older.

Physical Demands

  • Continual standing and walking during shift.

  • Continual talking in person or on the phone during shift.

  • Ability to work 3rd shift (overnights).

  • Must be able to occassionally lift up to 50 lbs.

  • Will occasionally encounter toxic chemicals during shift.

Pursant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.

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