Administrative Assistant I, Outpatient Mental Health Center
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At a glance
Job overview
Sheppard Pratt is hiring an Administrative Assistant I, Outpatient Mental Health Center. The Administrative Assistant I supports the outpatient mental health clinic by greeting clients, handling co‑payments, managing phone calls, scheduling follow‑ups, maintaining electronic health records, ensuring facility upkeep, and providing backup to staff, all within a fast‑paced healthcare environment.
Key focus areas include Receive clinic clients and collect co‑payments, Receive and route telephone calls and schedule follow‑up appointments, and Maintain client medical records (EHR), file information, and process administrative paperwork.
Successful candidates bring High School Diploma. Important skills include Computer Systems, Data Software, Electronic Health Record, Client Confidentiality, Client Privacy, and Multi-Tasking.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What to expect.
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Receive clinic clients; collect client co-payments
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receive and route telephone calls; (2) schedule client follow-up appointments
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Maintain client medical records (EHR) in good order; file client information; process client and other administrative paperwork
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Assist with maintenance of clinic electronic health records
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Maintain clinic facilities for optimal and secure functioning; and
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Provide backup assistance to other administrative staff as warranted
What we need from you.
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High school diploma is required. An Associates Degree in business administration or related field is preferred.
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Previous experience in a health care setting is preferred but not required.
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Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
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Ability to multi-task in a high volume, extremely fast-paced health care business environment.
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Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic.
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
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A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
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Comprehensive medical, dental and vision benefits for benefit eligible positions
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403b retirement match
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Generous paid-time-off for benefit eligible positions
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Complimentary Employee Assistance Program (EAP)
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Generous mileage reimbursement program
WHY SHEPPARD PRATT? At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individual’s facing life’s challenges. Join us and be a part of a mission that changes lives!
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