Under Armour, Inc. logo

Sales Keyholder, PT

Part-time

Under Armour, Inc.

Lee, MAPart-time$17.75–19.98/hrTracked 4w agoSeen in employer's feed 3 days ago

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At a glance

Compensation
$17.75–19.98/hr
Location
Lee, MA
Schedule
Part-time
Work Authorization
Not specified

Job overview

Under Armour, Inc. is hiring a Sales Keyholder, PT. As a Sales Keyholder, you will support store leaders by driving sales, coaching teammates, and maintaining high energy on the sales floor. This role is an entry into leadership, focusing on inspiring others and ensuring customer service excellence. You will also manage loss prevention, safety, and audit expectations, and support sales and KPI target achievement.

Key focus areas include Ensure all teammates provide great customer service, Lead a selling culture and enhance the customer experience, and Recognize and reward performance.

Successful candidates bring Must Be 18+, High School Degree Or Equivalent, and 1+ Year Retail/Customer Service Experience. Important skills include Customer Service, Selling Culture Leadership, Performance Recognition, Coaching, Training, and Loss Prevention. Preferred (not required): Technology Comfort, Hand-Held Device Usage, and Mobile Device Usage.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceSelling Culture LeadershipPerformance RecognitionCoachingTrainingLoss PreventionSafety ManagementAudit Expectations ManagementStore Opening and ClosingSales DrivingRetail KPI Target AchievementOmni KPI Target AchievementAthlete Service StandardsSelling BehaviorsTechnical Product InformationMerchandise StandardsFloor Set StandardsStore Sales EvaluationPayroll Goal EvaluationScheduling AdjustmentsAthlete Loyalty BuildingCommunicationStock Keyholder ResponsibilitiesStore Operations KnowledgeVisual MerchandisingStockroom ManagementRisk ManagementIndustry/Retail Operations KnowledgeSolution CreationAdvanced SellingIndustry UnderstandingTechnology ComfortHand-Held Device UsageMobile Device UsageEnglish

Qualifications

Must Be 18+High School Degree or Equivalent1+ Year Retail/Customer Service ExperienceLocal Language FluencyFlexible Schedule AvailabilityAbility to Bend, Squat, Reach, Climb a LadderAbility to Stand for Extended PeriodsAbility to Stand, Walk, BendAbility to Lift Cartons Weighing Up to 25 Lbs./12 Kgs

Benefits

Medical Insurance

Full job description

Sales Keyholder, PT

Sales Keyholder, PT

Values & Innovation

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.

Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.

Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.

If you are a current Under Armour teammate, apply to this position on theInternal Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d)

Purpose of Role

Step up. Lead the floor

As a Sales Keyholder, you're the right hand to our store leaders - driving sales, coaching teammates, and keeping energy high. It's the perfect first step into leadership for someone whose ready to take charge, inspire others, and make every shift count.

Your Impact

We count on our Sales Keyholders to:

  • Ensure all teammates provide great customer service

  • Lead a selling culture and enhance the customer experience

  • Recognize and reward performance

  • Coach, train, and support teammates

  • Manage loss prevention, safety, and audit expectations and results

  • Ensure the store is neat, clean, and well-stocked

  • Open and close the store when necessary

  • Support in driving sales and retail/omni KPI target achievement

  • Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors

  • Provide in-depth information related to a wide portfolio of technical products

  • Partner with rest of store leadership in maintaining standards covering merchandise and floor sets

  • Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs.

  • Build Athlete loyalty through in-store experience, using various available applications

  • Effectively communicate with athletes, teammates, and leadership

  • Assume Stock Keyholder responsibilities as necessary

  • Perform other tasks as assigned by management

Requirements

To be considered for this role, you must meet these minimum requirements:

  • At least 18 years old

  • High school degree or equivalent

  • 1+ year of retail/customer service experience

  • Local language fluency required; basic English is a plus

  • Available to work a flexible schedule; including evenings, weekends, and holidays

  • Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety

  • Moderate knowledge of industry/retail operations and applying this knowledge to create solutions

  • Advanced selling experience and comprehensive industry understanding

  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation

  • Comfortable with or willingness to learn technology (such as hand-held and mobile devices)

  • Strong communication skills

  • Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Benefits & Perks

Perks & benefits our Part-Time Associates receive:

  • Generous employee discount

  • Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes

  • Work-Life Assistance Program to support health, personal, family or work-related challenges

  • High-energy environment, working alongside people who appreciate the power of a team

  • Opportunities for professional development and advancement

$17.75 - $19.98

Our Commitment to Equal Opportunity

At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via [email protected].

Requisition ID: 166659

Location:

Lee, MA, US, 1238

Business Unit: Retail Field

Region: North America

Employee Class: Part Time

Employment Type: Hourly

Learn more about our Benefits here

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