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Medical Front Office - Patient Service Specialist

Select Medical

Palm Harbor, FLFull-timeNo compensation foundTracked 3w agoSeen in employer's feed 2 days ago

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At a glance

Compensation
No compensation found
Location
Palm Harbor, FL
Schedule
Full-time
Work Authorization
Not specified

Job overview

Select Medical is hiring a Medical Front Office - Patient Service Specialist. Select Medical seeks a Patient Service Specialist to greet and register patients, schedule appointments, handle insurance verifications, and collect co-pays at its Palm Harbor outpatient physical therapy center, ensuring an exceptional front‑desk experience for every visitor.

Key focus areas include Greet and register patients and provide visit information, Schedule patient appointments in person and via phone, and Communicate regularly with attorneys, insurers, translation services, and business teams.

Important skills include Insurance Verification. Preferred (not required): Schedule Patient Appointments, Collect Co-pays, Manage Payer Approvals, and Insurance Authorizations.

Skills & qualifications

RequiredNice to have

Skills

Insurance VerificationSchedule Patient AppointmentsCollect Co-PaysManage Payer ApprovalsInsurance Authorizations

Qualifications

High School Diploma or GED1 Year Front Desk Experience1 Year Medical Office Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Overview

Position: Patient Service Specialist

Location: Palm Harbor, FL

Type of Employment: Full-time

Schedule: Monday through Thursday (8 hours shifts between 7am to 7pm) & Friday (7am to 4pm)

Compensation: Starting at $17/hour (pending experience)

When patients enter our outpatient physical therapy center in Palm Harbor , we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Why Join Us:

  • Start Strong : Our mentorship and orientation programs ensure a successful transition

  • Recharge & Refresh: Generous PTO to maintain a healthy work-life balance

  • Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings

  • Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

  • Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out

  • Schedule patient appointments in person and via phone

  • Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team

  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications :

  • High School Diploma or GED

  • Insurance Verification Experience

  • 1 Year of Front Desk Experience

Preferred Qualifications:

  • 1 Year of Medical Office Experience

Additional Data

Go Anywhere with Us! 1900 centers in 39 states offering internal movement.

Equal Opportunity Employer/including Disabled/Veterans.

Location : Location US-FL-Palm Harbor

Job ID 377848

Position Type Full Time

Experience (Years) 1

Category Administrative - Administrative Services

Company Select Physical Therapy

Min USD $17.00/Hr.

Max USD $18.00/Hr.

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