Olive Jobs
Beth Israel Lahey Health logo

Medical Office Coordinator-Epping Health

Beth Israel Lahey Health

Epping, NHFull-timeNo compensation foundTracked 1mo agoSeen in employer's feed 4 days ago
Evaluate my fit

Most applications go out cold — see where you stand first. No sign-up to start.

Don't just apply. Show up ready.

Olive works from this exact posting — no sign-up to start.

Evaluate your fitSee where you stand — strengths, gaps, and what to fix first.Get started →Tailor your résuméRewritten against this posting, with a diff of every change.Get started →Practice the interviewA voice mock interview built from this job description.Get started →

At a glance

Compensation
No compensation found
Location
Epping, NH
Schedule
Full-time
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

BCLS Certification Within 6 Months Of Hire

Job overview

Beth Israel Lahey Health is hiring a Medical Office Coordinator-Epping Health. The Medical Office Coordinator provides administrative support to physicians, clinical staff, and patients, handling scheduling, patient referrals, data entry, medical records, office supplies, and daily banking while delivering superior customer service in a community‑based multi‑specialty practice.

Key focus areas include Utilize superior customer service skills to greet, check in, and check out patients, Collect co‑pays, patient balances, verify insurance eligibility, and update patient demographics, and Post payments and adjustment transactions, balance daily journal, and close batches.

Successful candidates bring High School Graduate Or Equivalent, 1-3 Years Experience In Customer Service Environment, and BCLS Within 6 Months Of Hire. Important skills include Customer Service, Scheduling Patients, Answering Telephones, Taking Messages, Collection Of Co-Pays, and Verify Insurance Eligibility. Preferred (not required): Prepare Bank Deposits, Mentor New Staff, Coaching, and Training New Staff.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceScheduling PatientsAnswering TelephonesTaking MessagesCollection of Co-PaysVerify Insurance EligibilityUpdate Patient DemographicsPost Payment and Adjustment TransactionsBalance Daily JournalClose BatchesProvide Patient ReferralsAssign New Patients to a ProviderEnsure Scheduling ConsistencyFollow Standard Work ProtocolsDemonstrate SensitivityPrepare Bank DepositsDeliver Bank DepositsMentor New StaffTrain New StaffOrder and Referral ReconciliationSchedulingDirecting InquiriesPatient ReferralsData EntryMedical Records SupportMaintenance of Office SuppliesDaily BankingGreeting PatientsCheck in/Check OutPatient BalancesBalances Daily JournalSensitivity to Patient's ComfortConfidentialityCoachingTraining New StaffGreeting/Check in/Check OutAssigns New Patients to a Provider & Care TeamPatient ConcernsPrepare and Deliver Bank DepositsMentor and Train New StaffTelephone HandlingMedical Records ManagementBanking ProceduresTrainingReferral CoordinationPatient RegistrationInsurance VerificationPayment CollectionCollaboration

Qualifications

High School Graduate or Equivalent1-3 Years Customer Service ExperienceBCLS Certification Within 6 Months of Hire

Benefits

Medical Insurance
Dental Insurance

Full job description

Medical Office Coordinator-Epping Health

Core Physicians LLC

Req#15434

Req#: 15434

Full Time,Day Shift Monday- Friday 830a-5p

Core Physicians, part of Beth Israel Lahey Health, is a community-based, multi-specialty medical group dedicated to improving the health of individuals and families across the Seacoast region. With more than 200 healthcare providers across 20 specialties, Core Physicians delivers comprehensive, patient-centered care supported by advanced technology, collaboration, and compassion. Our close partnership with Exeter Hospital allows patients to access seamless, coordinated care within one trusted network.

At Core Physicians, you’ll find a supportive environment that values teamwork, innovation, and professional growth. Whether you’re part of our clinical, administrative, or support staff, you’ll play a key role in advancing our mission to deliver exceptional care and service to our community.

Why Join Us

  • Competitive pay and comprehensive benefits, including health, dental, and retirement plans beginning on day 1 of employment

  • Career advancement opportunities and ongoing education support

  • Standard weekday schedule (Monday—Friday) , with limited weekend or holiday rotations that promote teamwork and work–life balance across locations

  • Collaborative, physician-led organization that values input and innovation

  • Free onsite parking and convenient Seacoast New Hampshire locations

  • Culture grounded in respect, quality, and patient-centered care

The Medical Office Coordinator will provide administrative support to physician practice, clinical staff, and patients. Responsible for scheduling, directing inquiries, patient referrals, data entry, medical records support, maintenance of office supplies, and daily banking.

Requirements:

  • High school graduate or equivalent

  • 1-3 years experience in customer service environment

  • BCLS within 6 months of hire

Major Responsibilities:

  1. Utilizes superior customer service skills to perform daily administrative duties of the practice including greeting/check in/check out, scheduling patients, answering telephones and taking messages.

  2. Collection of co-pays , patient balances, verify insurance eligibility, update patient demographics Meets TOS payments, eligibility, and denial rate performance metrics as assigned by your standard work.

  3. Postspayment and adjustment transactions, balances daily journal and close batches every day May be asked to prepare and deliver bank deposits in accordance with established policies and procedures.

  4. May be asked to mentor and train new staff.

  5. Provides patient referrals (with physician direction) or ensures appropriate referrals have been obtained for required visits in specialty offices.

  6. Assigns new patients to a provider & care team to establish a care partnership. Ensures scheduling consistency (continuity of care) for their care team.

  7. Follows all standard work protocols and may be asked to complete order and referral reconciliation.

  8. Demonstrates sensitivity to the patient's comfort, confidentiality and concerns while maintaining a therapeutic environment for the patient and family in accordance with the provider and CORE standards.

  9. Provides coverage for other Core offices as requested.

  10. Other duties as assigned

Equal Opportunity Employer/Veterans/Disabled

You've read the whole posting — now see how you match it.

Evaluate my fit