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Assistant General Manager - Housekeeping

Drury Hotels

West Des Moines, IAFull-timeNo compensation foundPosted 1mo agoChecked 1w ago
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At a glance

Compensation
No compensation found
Location
West Des Moines, IA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Drury Hotels is hiring an Assistant General Manager - Housekeeping. Drury Hotels seeks an Assistant General Manager for housekeeping who will lead all hotel departments, provide exceptional guest service, train and coach staff, and meet key business metrics while embodying the company’s culture of appreciation and growth.

Key focus areas include Provide expert leadership across all hotel departments and ensure exceptional guest service, Train, develop, and coach team members to achieve success in their roles, and Deliver on key business metrics of quality, service, profitability, and team performance.

Important skills include Guest Service, Leadership, Training, Coaching, QA, and Business Metrics.

Skills & qualifications

RequiredNice to have

Skills

Guest ServiceLeadershipTrainingCoachingQABusiness Metrics

Qualifications

Bachelor's Degree in Hospitality or Business or Related FieldMinimum One-Year Supervisory ExperienceHotel Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Property Location:

5505 Mills Civic Parkway - West Des Moines, Iowa 50266

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

WHAT YOU CAN EXPECT FROM US

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.

  • Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights

  • Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year

  • Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program

  • Retirement - Company-matched 401(k)

  • Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

  • Incentives - Quarterly bonuses (we succeed together!) based on hotel results

  • Incentives - This position is eligible for a semi-annual bonus based on hotel and company performance

WHAT YOU WILL DO

Expect to be appreciated for who you are and recognized for what you do. Smiles included. As part of Drury Hotels Operations Leadership team, you will:

  • Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service

  • Train, develop, and coach team members to achieve success in their roles

  • Deliver on key business metrics of quality, service, profitability, and team

  • Role model quality assurance best practices each day with the team and consistently meet or exceed all measures

WHAT WE EXPECT OF YOU

  • Passion to serve others and exceed our guests’ expectations

  • Bachelor’s degree in hospitality, business, or related field preferred

  • Minimum of one-year supervisory experience with demonstrated leadership success. Hotel experience preferred

Rise. Shine. Work Happy. Apply Now

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