Technical Operations Technician 6271432

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists.

As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges.

You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel.

Responsibilities:

• As a Technical Operations Technician, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remotely and onsite.

• Your role will involve supporting configured services running on various platforms while adhering to defined operating models and processes.

• You will provide hardware and software support, implementing technology at the operating system level across all server and network areas, and for specific software solutions, vendors, and brands. This work includes basic and intermediate level troubleshooting.

• You are expected to perform independently and become a subject matter expert.

• Active participation and contribution in team discussions are required, along with providing solutions to work-related problems.

• Advanced proficiency in IT Infrastructure Operations is required.

• Advanced proficiency in TCP/IP Networking is recommended.

• Additionally, advanced proficiency in Server Operating Systems, Infrastructure Event Management, and Wireless Networking Technologies is suggested.

• Troubleshoot and resolve technical issues efficiently to minimize downtime.

• Collaborate with cross-functional teams to enhance system performance and reliability.

• Document technical processes and solutions to improve knowledge sharing within the team.

• Stay updated with the latest technology trends and best practices to ensure optimal service delivery.

• Assist in the development and implementation of new technologies and processes to improve operational efficiency.

This role will require 20% onsite in the office.

Basic Qualifications:

• Minimum 2 year of work experience

• IT Infrastructure Operations Server Operating Systems Infrastructure Event Management

• One or more networking/Linux/cloud certifications: Cisco, Juniper, Redhat, CompTIA, LPI, AWS, GCP, Azure

• Experience with deploying and troubleshooting network infrastructure e.g. Wireless Access Points, Layer 3 Switches and Routers

• High School or GED

Preferred Qualifications:

• Experience with deploying and maintaining IT Infrastructure at scale

• Experience with using IT Infrastructure Management tools e.g. UniFi and Meraki

• Ability to work independently and as a collaborative partner

• Build strong relationships and navigate through cross-functional discussions to successful outcomes and effectively

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We anticipate this job posting will be posted until 08/13/2026.

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs (https://www.accenture.com/us-en/careers/local/flexcareers#block-section-total-rewards)

Role Location Hourly Salary Range

California $39.50 to $49.50

Cleveland $39.50 to $49.50

Colorado $39.50 to $49.50

District of Columbia $39.50 to $49.50

Illinois $39.50 to $49.50

Maryland $39.50 to $49.50

Maine $39.50 to $49.50

Massachusetts $39.50 to $49.50

Minnesota $39.50 to $49.50

New York $39.50 to $49.50

New Jersey $39.50 to $49.50

Virginia $39.50 to $49.50

Washington $39.50 to $49.50

Requesting an Accommodation

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If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (877) 889-9009 or send us an email or speak with your recruiter.

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement (https://www.accenture.com/content/dam/accenture/final/accenture-com/document-4/Accenture-Equal-Opportunity-Statement.pdf#zoom=50)

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