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Partner agency | Sales Agent (ES) - Sunshine Coast, Australia

Evaneos

New Berrima, New South Wales, AustraliaHybridFull-timeNo compensation foundPosted 2mo agoChecked 1w ago

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At a glance

Compensation
No compensation found
Location
New Berrima, New South Wales, AustraliaHybrid
Schedule
Full-time
Work Authorization
Not specified

Job overview

Evaneos is hiring a Partner agency | Sales Agent (ES) - Sunshine Coast, Australia. Evaneos is seeking a Sales Agent to manage the Spanish-speaking market on its platform. This full-time, permanent role involves working closely with the local team to design, sell, and follow up on customized travel experiences for Spanish-speaking travelers. The agent will be the key point of contact from initial conversation to the end of the journey, promoting responsible tourism practices.

Key focus areas include Engage with Spanish-speaking travelers through the Evaneos platform, Understand each traveler's expectations, travel style, and specific needs, and Propose the most relevant experience based on traveler needs.

Important skills include Spanish, Sales, Customer Support, Build Relationships, Understand Expectations, and Expert Guidance.

Skills & qualifications

RequiredNice to have

Skills

SpanishSalesCustomer SupportBuild RelationshipsUnderstand ExpectationsExpert GuidanceDesign Personalized ItinerariesPrepare QuotesCoordinate BookingsHandle BillingAdministrative Follow-UpCustomer CareHandle ComplaintsHandle CancellationsHandle Unexpected SituationsProfessionalismCalmnessPromote Sustainability PracticesResponsible Tourism

Qualifications

Availability Within 3 Months

Full job description

Our partner agency is looking for a Sales Agent to manage the Spanish-speaking market on the Evaneos platform. Based in Sunshine Coast and working in a hybrid setup — with the possibility of a fully remote arrangement depending on the candidate's profile (to be discussed with the agency) — you will be the key point of contact for Spanish-speaking travelers dreaming of discovering Australia in a tailor-made, responsible way.

This is a full-time, permanent role where you'll work closely with the local team to design, sell, and follow up on customized travel experiences — from the very first conversation with the traveler to the end of their journey on the ground.

Your main missions Sales & customer support

  • Engage with Spanish-speaking travelers through the Evaneos platform and build a relationship of trust from the first contact

  • Understand each traveler's expectations, travel style, and specific needs to propose the most relevant experience

  • Provide expert guidance on Australian destinations, cultures, landscapes, and local traditions

  • Design personalized itineraries that reflect both the traveler's vision and the agency's editorial identity

Operations & practical management

  • Prepare and validate quotes with accuracy and attention to detail

  • Coordinate bookings with hotels, guides, and transport providers to ensure smooth and reliable logistics

  • Handle billing and administrative follow-up throughout the sales process

  • Match traveler requests with the right local partners to guarantee quality and consistency

Customer care & quality during the trip

  • Act as the main point of contact for travelers during their stay in Australia

  • Handle any complaints, cancellations, or unexpected situations with professionalism and calm

Responsible tourism

  • Promote sustainability practices in every traveler interaction and itinerary recommendation

  • Contribute actively to the agency's commitment to responsible and ethical travel

Contract conditions

  • 📄 Type of contract: Long-term / Permanent

  • 📍 Location: Sunshine Coast, Australia

  • 🕐 Availability: Within 3 months

  • ⏱️ Working time: Full-time

  • 🏡 Work mode: Hybrid — full remote may also be considered depending on the candidate's profile (to be discussed with the agency)

  • 💰 Compensation: To be discussed during the recruitment process

  • 🎯 Bonus: Monthly performance-based bonus

Your advantages

  • ✈️ Annual training trip / familiarization travel — discover Australia firsthand to enrich your expertise and deepen your destination knowledge

  • 🎉 Team activities & company events — a team culture built on connection and shared enthusiasm for travel

You've read the whole posting — now see how you match it.