Kynector
Community Action of Southern Kentucky
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Community Action of Southern Kentucky is hiring a Kynector. The Kynector will provide outreach, education, and enrollment assistance for health insurance plans and the Kentucky Health Benefits Exchange, delivering accurate, unbiased information to individuals, families, and small businesses. The role includes explaining complex concepts, assisting with appeals, and traveling as needed while working independently and serving a diverse population.
Key focus areas include Provide outreach, education and enrollment assistance for health insurance plans and the Kentucky Health Benefits Exchange., Explain complex concepts in easily understandable terms and deliver accurate, unbiased information to consumers., and Assist consumers in processing appeals on the Kentucky Health Benefits Exchange..
Important skills include Excel, Microsoft Word, Affordable Care Act Knowledge, Independent Work, Customer Service, and Diverse Population Interaction.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
Minimum qualifications for this position are a high school diploma (or GED), an Associates or Bachelor Degree is preferred, and a valid Kentucky Driver’s License. Candidate must have a working knowledge of the Affordable Care Act, must be able to work with a diverse population, and must satisfactorily complete the certification process, which includes a background check, must be able to work a flexible schedule which may include nights and weekends, as needed, and must have proficient computer skills, including Excel and Word. Candidate must have the ability to work independently and provide excellent customer service. Must live in the county you work in.
Minimum Education Required
High School Diploma/G.E.D.
License(s) Required
Valid Kentucky driver's license
Training Required/Provided
Training will be provided.
Expected Start Date
10/01/2026
Compensation
$18.28 - $18.82 / hourly
Hours Per Week
40
Number Of Positions
5
Work Schedule and Shift Requirements
Must be able to work independently and with a diverse population.
Job Description
Full-time position with our Community Services Program. Duties will include providing outreach, education and enrollment activities to individuals, families and small businesses regarding health insurance plans, qualified health plans, insurance affordability programs and the Kentucky Health Benefits Exchange (KHBE). The Kynector will provide accurate and unbiased information to the consumer, explain complex concepts in easily understandable terms, and assist consumers in processing appeals on the Exchange. Travel is required for the position.
Job Type
Full time
Benefits Offered
Medical, dental, and vision insurance. Retirement with employer contributions. Short and long-term disability, life insurance, cancer, critical, illness, and accident. Employee assistance program and employer paid mental health support. Paid vacation, sick, and holiday leave.
Equal Employment Opportunity (EEO) Employer
Yes
Americans with Disabilities Act (ADA) compliant
Yes
Veteran Preference
Yes
Background Check Required
Yes
Industry
Other
Place of Work
Hybrid
Requisition ID
55633
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