Associate Manager, B2B Sales

A NEW CAREER POWERED BY YOU

Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “ World’s Best Workplaces ,” “ Best Company Culture ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Team Leader position at Concentrix is the right place for you!

As a remote Associate Sales Manager , you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.

CAREER GROWTH AND PERSONAL DEVELOPMENT

This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.

WHAT YOU WILL DO IN THIS ROLE

As an Associate Sales Manager working from home, you will:

• Lead the team to achieve specific business targets and meet assigned performance targets weekly/monthly/quarterly, ensuring high customer satisfaction

• Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date

• Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities

• Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members

• Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client/specific territories

• Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market

• Be a point of escalation for our clients and respond promptly to any issues

• Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed

• Work with client contact on reporting and forecasting

• Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)

• Work with client contact on reporting and forecasting

• Coordinate team incentives and Sales Performance Incentive Funds

• Partner and build business relationships with all partners to ensure customer expectations are met

• Deliverexpertcustomerexperiences…with asmile.

YOUR QUALIFICATIONS

Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Associate Sales Manager include:

• 18 Years of age or older with a completed High School Diploma or GEDrequired

• 3+ years proven work experience in a sales role

• A passion for customer experience and driving team results

• Experience in operations and strategy building

• Excellent Coaching history

• A record of developing and retaining great employees

• Experience maximizing revenue through best practices

• Experience working with Salesforce.com or similar CRM

• Experience finding solutions as a manager

• Change Management skills

WHAT’S IN IT FOR YOU

One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:

• The base salaryrangefor this position is $48,000- $68,000(pay rate will not be belowtheapplicable minimum wage),Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance,acomprehensive employeeassistanceprogram (EAP),a401(k)-retirementplan, paid time off,and holidays.

• Paid training and lucrative employee referral program.

• DailyPayenrollment option to access pay "early," when youwant it.

• Health and wellness programs with trained partners tohelppromote a healthy you.

• Mentorship programs that support your rewarding career journey.

• Work-from-home conveniencewith company-suppliedtechnologies.

• Programs and events that support inclusionand belonging, as well as global citizenship, sustainability, and community support.

• Company networking opportunities with organizedgroups in the following topics: Network of Women, Black Professionals,LGBTQ+Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech,OneEarthChampions, Wise Owls (experienced), and more.

• Celebrations for Concentrix Day,Game-ChangerAppreciation Day, Customer Service Week, World Clean UpDay, #MyOneEarthPromise, and more.

• A range of otherperksand benefits.

REIMAGINE THE BEST VERSION OF YOU !

If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million gamechangers around the globe call Concentrix their “employer of choice.”

JOB AVAILABILITY  

 

This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.  The deadline to apply for this position is: July 15, 2026

 

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf)

• Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRightsSp6.12.pdf)

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected] . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization:

In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.

For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE (https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/)