Home Concierge Specialist
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At a glance
Job overview
Home Bay is hiring a Home Concierge Specialist. Home Bay seeks a Home Concierge Specialist to provide remote support for home buyers and sellers, handling high call volumes with a strong phone presence, leveraging sales or call‑center experience, and working independently while maintaining a growth mindset.
Key focus areas include Provide phone support to customers, Handle high call volume calls, and Assist clients with buying and selling homes.
Successful candidates bring Experience In Sales, Experience In Customer Service, and Experience In A Call Center Environment. Important skills include Strong Phone Presence, Comfort With High Call Volume, Growth Mindset, and Work Independently. Preferred (not required): Real Estate Experience.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
💼 Role: Home Concierge Specialist
🌐 Location: Remote (United States)
💰 Compensation: $45,000–$49,000 base + Sales Incentives
⏰ Shift Options:
We offer a variety of schedule options, including:
Monday–Friday (Morning & Evening)
Sunday–Thursday (Morning & Evening)
Tuesday–Saturday (Morning & Evening)
A schedule that includes both weekend days
What we're looking for:
Strong phone presence & comfort with high call volume
Experience in sales, customer service, or a call center environment
A growth mindset and ability to work independently
Real estate experience is a plus — not a requirement
What you'll get:
$45K–$49K base + monthly sales incentives + weekend shift bonuses
Full benefits (medical, dental, vision)
18 days PTO + 10 paid holidays
Annual professional development budget
6–12 weeks paid parental leave
WFH stipend + wellness benefits
Since 2017, we've helped 30,000+ families buy and sell homes and saved consumers over $210M in fees. Join a team with 9 consecutive years of revenue growth and a 4.9 ⭐ TrustPilot rating.
You've read the whole posting — now see how you match it.