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Home Concierge Specialist

Home Bay

United StatesRemoteFull-time$45–49K/yrPosted 1mo agoVerified open 5 days ago

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At a glance

Compensation
$45–49K/yr
Location
United StatesRemote
Schedule
Full-time
Work Authorization
Not specified

Job overview

Home Bay is hiring a Home Concierge Specialist. Home Bay seeks a Home Concierge Specialist to provide remote support for home buyers and sellers, handling high call volumes with a strong phone presence, leveraging sales or call‑center experience, and working independently while maintaining a growth mindset.

Key focus areas include Provide phone support to customers, Handle high call volume calls, and Assist clients with buying and selling homes.

Successful candidates bring Experience In Sales, Experience In Customer Service, and Experience In A Call Center Environment. Important skills include Strong Phone Presence, Comfort With High Call Volume, Growth Mindset, and Work Independently. Preferred (not required): Real Estate Experience.

Skills & qualifications

RequiredNice to have

Skills

Strong Phone PresenceComfort With High Call VolumeGrowth MindsetWork IndependentlyReal Estate Experience

Qualifications

Experience in SalesExperience in Customer ServiceExperience in a Call Center Environment

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Parental Leave

Full job description

💼 Role: Home Concierge Specialist

🌐 Location: Remote (United States)

💰 Compensation: $45,000–$49,000 base + Sales Incentives

⏰ Shift Options:

We offer a variety of schedule options, including:

Monday–Friday (Morning & Evening)

Sunday–Thursday (Morning & Evening)

Tuesday–Saturday (Morning & Evening)

A schedule that includes both weekend days

What we're looking for:

Strong phone presence & comfort with high call volume

Experience in sales, customer service, or a call center environment

A growth mindset and ability to work independently

Real estate experience is a plus — not a requirement

What you'll get:

$45K–$49K base + monthly sales incentives + weekend shift bonuses

Full benefits (medical, dental, vision)

18 days PTO + 10 paid holidays

Annual professional development budget

6–12 weeks paid parental leave

WFH stipend + wellness benefits

Since 2017, we've helped 30,000+ families buy and sell homes and saved consumers over $210M in fees. Join a team with 9 consecutive years of revenue growth and a 4.9 ⭐ TrustPilot rating.

You've read the whole posting — now see how you match it.