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Weekends Only

Part-time

Planet Fitness

Pickerington, OHPart-time$12.5/hrPosted 3y agoVerified open 1w ago
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At a glance

Compensation
$12.5/hr
Location
Pickerington, OH
Schedule
Part-time
Work Authorization
Not specified

Job overview

Planet Fitness is hiring a Weekends Only. Planet Fitness is seeking a customer service-oriented individual to join their team, specifically for weekend shifts. This role involves greeting members, handling front desk activities, assisting with new member sign-ups, and maintaining the cleanliness and safety of the club. The ideal candidate will have a passion for fitness and health, an upbeat attitude, and strong communication skills.

Key focus areas include Greet members, prospective members and guests by providing exceptional customer service, Handle all front desk related activities, and Answer phones in a friendly manner and assist callers with a variety of questions.

Successful candidates bring Must Be 18+. Important skills include Punctuality and Reliability. Preferred (not required): Customer Service, Basic Computer Proficiency, Passion For Fitness And Health, and Upbeat And Positive Attitude.

Skills & qualifications

RequiredNice to have

Skills

PunctualityReliabilityCustomer ServiceBasic Computer ProficiencyPassion for Fitness and HealthUpbeat and Positive AttitudeStrong ListenerEmpathizeProblem SolveDemonstrate Diplomacy

Qualifications

Open Availability on Both Weekend DaysMust Be 18 Years of Age or OlderHigh School Diploma/GED Equivalent

Full job description

Job Summary Required open availability on both weekend days Essential Duties and Responsibilities

  • Greet members, prospective members and guests by providing exceptional customer service

  • Handle all front desk related activities not limited to:

  • Answer phones in a friendly manner and assist callers with a variety of questions.

  • Check ID and Member barcodes into the system

  • New member sign-up

  • Take prospective members on a tour of the club

  • Facilitate needed updates to member’s accounts

  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed

  • Assist in maintaining the neatness and cleanliness of the club

  • Assist in monitoring for safety of persons and cleanliness in the club

  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor.

  • Stock locker rooms with proper supplies/paper products.

  • Report any broken or missing amenities or equipment (Toilets, faucets, showers, hair dryers, gym equipment etc.) to the Club Manager.

  • Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately.

Qualifications/Requirements

  • Customer service background preferred

  • Basic computer proficiency

  • A passion for fitness and health

  • Upbeat and positive attitude at all times

  • Punctuality and reliability is a must

  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations

  • Strong listener with the ability to empathize and problem solve

  • Demonstrate diplomacy in all interactions while using appropriate behavior and language

  • High School diploma/GED equivalent preferred

  • Must be 18 years of age or older

Physical Demands

  • Continual standing and walking during shift

  • Continual talking in person with members and answering incoming membership calls

  • Must be able to occasionally lift up to 50 lbs

  • Will dilute and clean with chemicals during shift

  • Clean and sanitize equipment and often used surfaces in the club

  • Monitor club and assist members throughout entirety of shift

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