Front Desk Representative
Covington, LAFull-time$15.5/hrSeen 3w ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Covington, LA, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
Marriott is hiring a Front Desk Representative. The Front Desk Representative at Marriott’s Courtyard in Covington, LA, serves as a Guest Experience Specialist who delivers a wide range of services, guides guests throughout their stay, and handles operational tasks while maintaining safety, confidentiality, and professional appearance.
Key focus areas include Deliver a wide range of services guiding guests through their stay, Process operational needs and complete reports, and Address guest requests and provide quality meals.
Important skills include Creating A Safe Work Place, Following Company Policies And Procedures, Maintaining Confidentiality, Protecting Company Assets, Upholding Quality Standards, and Professional Communication. Preferred (not required): Providing A Guest Experience That Goes Above And Beyond and Learning How To Always Improve.
Skills & qualifications
Skills
Qualifications
Full job description
Additional Information weekends & evenings required
Job Number 26103129
Job Category Rooms & Guest Services Operations
Location 101 Northpark Blvd, Covington, Louisiana, United States, 70433 VIEW ON MAP (https://www.google.com/maps?q=101%20Northpark%20Blvd%2C%20Covington%2C%20Louisiana%2C%20United%20States%2C%2070433)
Schedule Full Time
Located Remotely? N
Position Type Non-Management
Pay Range: $15.50-$15.50 per hour
POSITION SUMMARY
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take ownership of the guest experience in the main areas of the hotel with a “guest first” mindset. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Guest Experience Specialist makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Specialists will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Specialists – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
Customer Service RepresentativePlanet Fitness - PF Baseline Fitness · Hammond, LAPosted 3w agoPosted 3w ago
QSR RepresentativeCircle K · Slidell, LAPosted 2w agoPosted 2w ago
Physical Therapist - Outpatient - Front Street - SlidellOchsner Health · Slidell, LAPosted 1w agoPosted 1w ago- Lead Customer Service RepresentativeCircle K · Ponchatoula, LAPosted 4w agoPosted 4w ago
Front End Specialist 1 Part TimeOllie's Bargain Outlet · Covington, LA
You've read the whole posting — now see how you match it.