IT Specialist (Network Services)

Acts as a technical expert system network analyst under minimal direction of a manager or executive for the Telecomm Network Services Team, AJW-B210. For additional information please view the complete OPM qualification standard for the Group Coverage Qualification Standard for IT Specialist, please visit: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I / FG/GS-13. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is: Experience analyzing and tracking significant problems, monitoring performance, and performing upgrades and/or fixes to hardware and software. Applicants should include examples of specialized experience in their work history. Qualifications must be met by the closing date of this vacancy announcement. Interviews: Some, all or none of the applicants may be interviewed. This is a temporary opportunity that may be terminated, extended, or made permanent without further competition at the discretion of the agency. Works independently performing multiple, varying and complex activities. Broad policies and objectives provide general guidance, but require the innovation for developing new or modified procedures and approaches taking into consideration FAA policies, government-wide regulations, and industry standards. Acts as a liaison to Operations Support (AJW-1), NextGen and PMO in defining Enterprise needs/requirements to acquisition programs. Works directly with AJW-1 and PMO from development through implementation of new/modified systems/services to insure operational readiness prior to integration into the NAS. Acts as an Enterprise expert in support of systems/services across the NASEO Directorate. Provides 24/7 operational support for NAS systems through monitoring, and overseeing critical services. Provides emergency technical assistance to return network communications programs and systems to operational mode. Monitors, analyzes, and troubleshoots telecommunication, computer, infrastructure and NAS OP-IP network problems within a NAS operations center. Responsible for systems administration and security on operational systems/services. Manages LAN/WAN computer networks and communications systems. Oversees administration of LAN/WAN infrastructure and the resources on which it relies. Responsible for installing LAN/WAN connectivity to support critical NAS Operations. Designs, configures, modifies, and maintains hardware such as, hubs, routers, switches, cabling, servers, backup systems, interface cards, modems, etc., and software such as, operating systems, utility systems, and security systems, etc., in order to maintain optimal performance levels. Analyzes and tracks significant problems, monitors performance, and performs upgrades and/or fixes to hardware and software as required. Monitors LAN/WAN data traffic to ensure that all data packets are being delivered to correct destinations. Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software. Monitors, troubleshoots, and coordinates service outages in a Service Oriented Architecture (SOA) environment through the use of web services technologies. Maintains updated knowledge of networking protocols, experience in routed and frame relay network environments, virtual hosted environments and experience with network management utilities. Prepares informational and technical reports and presents briefings to include issues, mitigation strategies, and recommendations. Remains current on job-specific knowledge and trends through training courses, workshops, seminars, and professional associations/publications. Obtains and maintains necessary certifications. Direct impact on the NAS. Requires Secret Security clearance. Security clearance required: Secret

Conditions of Employment We are not accepting applications from noncitizens.