Peer Support Supervisor

Full Time

Plattsburgh, NY, US

Salary Range: $21.50 To $23.50 Hourly

A Spanish version of this position is available upon request

La version de esta posicion esta disponible en Español si es requerida

BHSN , one of the fastest-growing organizations providing whole-person care in the region, is in search of passionate individuals to join our rapidly expanding team!

Our Peer Support Supervisor provides peer-informed, recovery-oriented supervision and leadership to peer support staff across programs. The Supervisor uses their own lived experiences and advanced peer practice skills to:

• Support peer staff in delivering mutual, person-driven, and non-clinical peer support

• Educate non-peer staff and leadership on peer values and role clarity

• Promote a culture of recovery, equity, and shared power across the organization

This role is both supervisory and systems-focused, advancing peer support as a distinct and essential discipline.

Work Schedule: Monday - Friday, 8:00am to 4:00pm

What your day might look like:

• Provide individual and group supervision to peer staff using peer-informed, reflective supervision models.

• Support staff in maintaining role clarity and boundaries.

• Conduct performance evaluations aligned with peer competencies.

• Support onboarding, mentoring, and retention of peer staff.

• Address role conflict/drift, moral distress, and workplace challenges specific to peer roles.

• Provide reflective, strength-based supervision grounded in peer values.

• Facilitate team meetings, consultation, and shared learning spaces.

• Promote wellness, boundaries, and sustainability of peer staff.

• Ensure roles remain non-clinical, voluntary, and relationship centered.

• Champion the integrity of the peer role within the organization.

• Use national guidelines as a fidelity framework for peer services.

• Provide training and consultation to non-peer staff, supervisors, and leadership on the concept of peer support, differences in peer and clinical roles, and the value of lived experience in recovery.

• Collaborate with leadership to strengthen peer support services through program development, policy improvement, quality initiatives, and opportunities for peer staff growth and leadership.

• Promote recovery-oriented, person-centered approaches across the organization.

• Ensure peer staff complete documentation consistent with agency requirements and recovery oriented, person-centered language.

• Promote collaborative documentation practices that center the individual’s voice.

• Maintain compliance with confidentiality laws and BHSN policy.

Your skills and qualifications:

• Lived experience of recovery.

• Certification as a Peer Support Specialist or ability to obtain in required time frame.

• Demonstrated experience providing peer support services and mentoring, leading, and supervising others.

• High school diploma or equivalent.

What’s in it for you?

• Generous benefits, including personalized health coverage, paid time off, and holiday pay

• Working within our community, making a real impact, working alongside passionate colleagues

• Accessible leadership team, coaching for your growth, and ample training opportunities

• As a rapidly growing organization, there are endless opportunities to grow within the organization

• Community discounts, loan forgiveness & more!

JOIN A WORKPLACE WHERE YOU BELONG

BHSN is an Equal Opportunity Employer and champions Diversity, Equity, and Inclusion across all levels of the organization. We are committed to ensuring every team member can be their authentic self and thrive both personally and professionally. We consider all qualified applicants without regard to race (including traits historically associated with race such as hair texture and protective hairstyles), ethnicity, color, creed, national origin, gender identity or expression, sexual orientation, age, disability, marital or familial status, military or veteran status, genetic predisposition or carrier status, arrest or conviction record, domestic violence survivor status, reproductive health decisions, citizenship or immigration status, or any other factor protected by law.