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FRONT END/CASHIER

Kroger Family of Companies

Wellsburg, WVJobNo compensation foundTracked 1mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
No compensation found
Location
Wellsburg, WV
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a FRONT END/CASHIER. The Front End/Cashier assists customers and processes sales while upholding the company's core values. This role involves performing cashier functions, maintaining cleanliness, and complying with corporate policies. The position also includes responsibilities related to store accounting and customer service desk operations, such as processing refunds and managing money orders.

Key focus areas include Deliver and encourage other associates to deliver excellent customer service, Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes, and Complete file maintenance log for price discrepancies.

Successful candidates bring High School Diploma Or GED, Six Months Cashier Experience, and Must Be 18+. Important skills include Customer Service, Cashier Functions, Open/Close Register, Ring Sales, Complete Tender Transactions, and Bag Merchandise. Preferred (not required): Knowledge Of Company Policies, Procedures, And Organizational Structure.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceCashier FunctionsOpen/Close RegisterRing SalesComplete Tender TransactionsBag MerchandiseMake Money DropsProduce Codes KnowledgeFile Maintenance LogAnswer TelephonesComply With Corporate PoliciesPromote Company InitiativesVerify Electronic Article Surveillance TagsRespond to Electronic Article Surveillance Pedestal ActivationsStore Accounting FunctionsPrepare Bank DepositProcess RefundsProcess ExchangesProcess Money OrdersProcess TransfersProcess Bill PayProcess Gift CardsProcess Purchase OrdersProcess Equipment RentalsProvide Lottery ServiceProvide Fish and Game LicensesSend/Receive FaxesAdminister Lost and FoundRun Vendor ReportsWork CooperativelyManage ConflictHonestyIntegrityFollow DirectionsSeek AssistanceSupport and Assistance Through Direct InteractionWork in a Fast-Paced EnvironmentOrganize/Prioritize Tasks/ProjectsAccuracy/Attention to DetailKnowledge of Company Policies, Procedures, and Organizational Structure

Qualifications

High School Diploma or GED or Equivalent Education and ExperienceSix Months Cashier ExperienceMinimum 18 Years of AgeAbility to Pass Drug TestAbility to Work Weekends on a Regular BasisAbility to Work Any ShiftAbility to Work Overtime as NeededRelated Retail Experience

Full job description

Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Deliver and encourage other associates to deliver excellent customer service

  • Perform cashier functions, including open/close register, ring sales, complete tender transactions, bag merchandise, make money drops and knowledge of produce codes

  • Complete file maintenance log for price discrepancies

  • Maintain cleanliness of checkstand area to housekeeping standards

  • Answer telephones

  • Comply with all corporate policies

  • Promote and follow Company initiatives

  • Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale

  • Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary

Store Accounting:

  • Maintain all store accounting functions

  • Prepare bank deposit of excess funds (cash and checks

Customer Service Desk:

  • Open and close desk

  • Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals

  • Provide lottery service (except Alaska) and fish and game licenses

  • Send/receive faxes

  • Administer lost and found

  • Run vendor reports

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • High school diploma or general education degree (GED); or combination of relevant education and experience

  • Six months cashier experience to work at Customer Service Desk

  • Minimum 18 years of age/19 years of age in Idaho/ 19 years in Alaska if selling tobacco

  • Ability to pass drug test

  • Ability to work in a fastpaced environment

  • Ability to work weekends on a regular basis, work any shift and work overtime as needed

  • Ability to organize/prioritize tasks/projects

  • Accuracy/attention to detail

Desired

  • Knowledge of company policies, procedures, and organizational structure

  • Related retail experience

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