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Cashier

Kroger Family of Companies

Wellington, KSJobNo compensation foundPosted 5mo agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
Wellington, KS
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a Cashier. The Cashier/Checker is responsible for creating an outstanding customer experience by actively greeting, engaging, and assisting customers. This role involves processing transactions quickly and accurately, understanding the Point of Sale (POS) system, and handling various payment methods. The cashier must adhere to company policies regarding cash shortages, restricted sale items, and food safety regulations, while maintaining a safe and clean environment.

Key focus areas include Greet, engage, and assist customers actively, Process customer transactions through the check lane quickly, accurately, and efficiently, and Understand the Point of Sale (POS) system and handle various tenders.

Important skills include Effective Communication and Basic Math. Preferred (not required): Customer Service, Point Of Sale (POS) System, Handle Various Tenders, and Control Loss.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceEffective CommunicationBasic MathPoint of Sale (POS) SystemHandle Various TendersControl LossAdhere to Guidelines on Restricted Sale ItemsReport Pricing DiscrepanciesFollow Established Policies and ProceduresStay Current With AdsAdhere to Food Safety RegulationsReinforce Safety ProgramsPractice Preventive MaintenanceWork CooperativelyManage ConflictAct With Honesty and IntegrityFollow DirectionsProvide Support and Assistance

Qualifications

Customer Service ExperiencePrior Experience as Bagger or Courtesy Clerk

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:

·Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.

·Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.

·Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

·Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

·Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

·Report pricing discrepancies to the Scan Coordinator.

·Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.

·Stay current with present, future, seasonal and special ads.

·Adhere to all food safety regulations and guidelines.

·Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

·Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

·Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

·Adhere to all local, state and federal laws, and company guidelines.

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

·Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

  • Customer service experience

  • Effective communication skills

  • Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

  • Customer service experience

  • Prior experience as a Bagger or Courtesy Clerk

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