Field Operations Support Assistant
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At a glance
Job overview
SCI Shared Resources, LLC is hiring a Field Operations Support Assistant. Provides administrative and clerical support to funeral home, cemetery, or crematory facilities, greeting the public, handling documentation, processing payments, and coordinating memorial product orders while maintaining empathy and professionalism.
Key focus areas include Prepares death certificates and related documents, Completes required permits and certificates, and Processes veteran paperwork and marker placement paperwork.
Important skills include Office Equipment, MS Office Suite, Basic Mathematics, Communication, Organizational Skills, and Detail Oriented.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.
JOB RESPONSIBILITIES
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Prepares death certificates, prayer cards and related documents
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Completes required permits and or certificates
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Prepares and processes Veteran’s Paperwork
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Prepares marker monument placement paperwork
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Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
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Prepares and distributes daily schedules, reports, and documents
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Receives and processes payments and contracts
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Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
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Orders office supplies
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Oversees the processing of installation orders to grounds and maintenance departments
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Processes accounts payable transactions
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Assists with the preparation of obituaries
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Assists Location Management, Sales, Family Service Counselors and payroll as needed
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Acts as backup to Receptionist
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Greets family members and friends
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Communicates client family’s needs promptly and accurately to the appropriate staff member
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Conveys a sense of concern and empathy with client family members at all times
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Responds to customer inquiries via telephone, internet and in person
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Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
- High School or equivalent
Experience
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1 - 2 years of experience in an office clerical or customer service capacity required
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Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
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Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
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MS Office Suite experience preferred
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Basic mathematics skills required
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Good verbal and written communication skills
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Strong organizational skills and detail oriented
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High level of compassion and integrity
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Ability to maintain confidentiality
Compensation
$20.00/hr
Benefits
Medical * Dental * Vision * Flexible Spending Accounts (health care and dependent care) * Sick Leave * Short-Term Disability * Long-Term Disability * Life Insurance * Voluntary Accidental Death or Dismemberment Insurance * Dependent Life Insurance* SCI 401(k) Retirement Savings Plan with Company match * Employee Assistance Program
Postal Code: 60406
Category (Portal Searching): Administration and Clerical
Job Location: US-IL - Blue Island
Job Profile ID: F00216
Time Type: Full time
Location Name: Beverly Cemetery
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