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Dispatcher

Sila Services

Littleton, MAFull-time$27–30/hrTracked 1w agoSeen in employer's feed 3 days ago
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At a glance

Compensation
$27–30/hr
Location
Littleton, MA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Sila Services is hiring a Dispatcher. Dispatcher at Nashoba will coordinate service technicians, manage daily schedules, communicate with customers and technicians, order parts, handle scheduling changes, and ensure efficient service calls while maintaining accurate records in ServiceTitan, all within a supportive, growth‑focused environment.

Key focus areas include Dispatch and coordinate service technicians, Manage daily schedules and adjust priorities as needed, and Communicate with customers and technicians throughout the day.

Successful candidates bring 2+ Years Relevant Experience, Previous Service Dispatching Experience, and Experience With Parts Ordering And Coordination. Important skills include ServiceTitan, Microsoft Office Suite, HVAC Systems Knowledge, Professional Phone Communication, Communication, and Multitasking.

Skills & qualifications

RequiredNice to have

Skills

ServiceTitanMicrosoft Office SuiteHVAC Systems KnowledgeProfessional Phone CommunicationCommunicationMultitaskingTime ManagementPositive AttitudeTeam‑Player MentalityHVAC SystemsMultitaskPrioritize

Qualifications

2+ Years of Relevant ExperiencePrevious Service Dispatching ExperienceExperience With Parts Ordering and Coordination

Full job description

Dispatcher Nashoba | Generous Benefits | Growth Opportunity

You know the trades. We know how important great tradespeople are.

At Nashoba, we’re looking for people who can fix the problem, take care of the customer, and maybe even have a little fun while doing it. You’ll have steady work, a supportive team, and opportunities to keep learning and growing.

If you take pride in a job well done, we want to meet you.

What You'll Do

  • Dispatch and coordinate service technicians

  • Manage daily schedules and adjust priorities as needed

  • Communicate with customers and technicians throughout the day

  • Order and coordinate parts

  • Help keep service calls running efficiently

  • Handle scheduling changes and unexpected issues

  • Provide professional, friendly customer service

  • Keep information accurate and organized in ServiceTitan

What We're Looking For

  • 2+ years of relevant experience

  • Previous service dispatching experience

  • Experience with parts ordering and coordination

  • Proficiency with Microsoft Office Suite

  • General knowledge of HVAC systems, terminology, and service operations

  • Professional phone communication skills

  • Strong verbal and written communication

  • Ability to multitask and prioritize in a fast-paced, busy environment

  • Positive attitude and strong team-player mentality

Pay: $27–$30 per hour

Schedule: Monday–Friday, 7:30 AM–4:30 PM

Location: Onsite position

$27 - $30 a week

You've read the whole posting — now see how you match it.

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