OD Tech
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At a glance
Job overview
Visionworks is hiring an OD Tech. The OD Tech/Optometric Assistant is the face of the Exam Practice, ensuring a positive patient journey. This role involves preliminary testing, knowledge of eye health, optics, products, and managed vision care. The OD Tech guides patients through the initial steps of the Visionworks experience, meeting their eye exam needs in a simple, human, and bold way.
Key focus areas include Maintain complete and accurate patient records before conducting preliminary testing, Introduce patient to OD and provide OD with important patient information, and Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
Successful candidates bring High School Diploma Or GED and High Level Of Engagement In Virtual Environments. Important skills include Eye Health Knowledge, Preliminary Testing, Optics Knowledge, Product Knowledge, Service Knowledge, and Managed Vision Care Knowledge. Preferred (not required): Customer Service.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
About Us:
Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or a welcoming smile when a patient walks into your store, we need individuals who are passionate about helping customers look great and see great.
Pay Class: Full Time
Pay: $10.64 - 14.10 per hour
The Role:
A Visionworks OD Tech/Optometric Assistant is the very face of our Exam Practice and is dedicated to ensuring the best possible journey for every patient. This person is trained and knowledgeable about eye health and preliminary testing, optics, our products/services and managed vision care. The OD Tech personally takes the patient through the first steps of the Visionworks experience ensuring their eye exam needs are met in a simple, human and bold way.
Maintain complete and accurate patient records before conducing preliminary testing
Introduce patient to OD and provide OD with important patient information
Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
Will open/close the store/office to support business as needed
Qualifications:
Related customer or patient experience preferred, but not necessary
HS diploma, GED or equivalent related job experience
What we offer!
At Visionworks, we offer a generous, competitive benefits package (for our part timers, too!) and exclusive employee discounts -including but not limited to
Vision Coverage)
Paid Parental Leave
Bereavement Leave
401 (k) Savings Plan
Paid Time off
Milestone anniversary awards
Medical, Dental for Full Timers
And more!
Everyone has a story that makes them who they are. At Visionworks, we're looking for charismatic people who can lead authentically and with their own unique voice. We are actively committed to fostering an environment where all are seen and heard equally as we embrace Diversity, Equity and Inclusion (DE&I).
For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment.
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Compensation range for the roles is above. Applicable salary rangers may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses, equity, and commissions.
Visionworks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, r ace, color, r eligion, s ex, national origin, gender identity, s exual orientation, disability, or protected veteran status.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
257189
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