Cashier

Kroger Family of Companies

La Jolla, CAJob$18.15–28.95/hrTracked 1mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation

$18.15–28.95/hr

Location

La Jolla, CA

Work Authorization

Not specified

Job overview

Kroger Family of Companies is hiring a Cashier. The Cashier is responsible for creating an outstanding customer experience by actively greeting, engaging, and assisting customers. This role involves processing transactions accurately, understanding the Point of Sale (POS) system, and handling various payment tenders. The Cashier also maintains a safe and clean environment, adheres to company policies, and reinforces safety programs.

Key focus areas include Be visible and actively greet, engage and assist customers, Process customer transactions through the check lane quickly, accurately, and efficiently, and Understand the Point of Sale (POS) system.

Important skills include Effective Communication and Basic Math. Preferred (not required): Customer Service, Point Of Sale (POS) System, Handle Cash, and Handle Checks.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceEffective CommunicationBasic MathPoint of Sale (POS) SystemHandle CashHandle ChecksHandle CreditHandle DebitHandle SNAP EBTHandle WICHandle Loyalty OffersHandle CouponsControl LossAdhere to Guidelines on Restricted Sale ItemsReport Pricing DiscrepanciesFollow Policies and Procedures for Postage StampsFollow Policies and Procedures for Gift CardsStay Current With AdsAdhere to Food Safety RegulationsReinforce Safety ProgramsIdentify Unsafe ConditionsPractice Preventive MaintenanceWork CooperativelyManage ConflictAct With Honesty and IntegrityFollow DirectionsSeek AssistanceProvide Support to MinorsProvide Support to Individuals With Special NeedsProvide Support to Older Adults

Qualifications

Customer Service ExperiencePrior Bagger ExperiencePrior Courtesy Clerk Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:

·Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.

·Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.

·Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.

·Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

·Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

·Report pricing discrepancies to the Scan Coordinator.

·Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.

·Stay current with present, future, seasonal and special ads.

·Adhere to all food safety regulations and guidelines.

·Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

·Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.

·Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.

·Adhere to all local, state and federal laws, and company guidelines.

·Ability to work cooperatively in high paced and sometimes stressful environment.

·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

·Ability to act with honesty and integrity regarding customer and business information.

·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

·Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

Customer service experience
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)

Desired Previous Job Experience:

Customer service experience
Prior experience as a Bagger or Courtesy Clerk

We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.

$18.15 - $28.95 per hour

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