Spa Sales and Guest Service Associate
Part-timeHand & Stone Massage and Facial Spa
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At a glance
Job overview
Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Guest Service Associate. Hand & Stone Spa Associates create 5‑star experiences for clients, connecting with guests, coworkers and the community while meeting membership sales goals and upholding spa standards. They handle phone calls, schedule appointments, maintain cleanliness, and promote services, all within a supportive environment that offers training, flexible scheduling, and opportunities for advancement.
Key focus areas include Meet membership sales goals, Maintain detailed knowledge of service menu, and Provide excellent customer service and build lasting connections.
Important skills include Meet Membership Sales Goals, Detailed Knowledge Of Menu Of Services, Excellent Customer Service, Building Lasting Connections, Effectively Communicate Sales, Promotions, And Service Options, and Uphold Spa Cleanliness Standards.
Skills & qualifications
Skills
Full job description
Benefits:
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Childcare Discounts
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Bonus based on performance
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Competitive salary
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Employee discounts
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Flexible schedule
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Free uniforms
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Opportunity for advancement
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Training & development
Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.
What sets Hand & Stone Apart:
• Opportunity- This role is more than just answering the phone. Boost your paycheck with our stress-free membership model. Join the industry leader in wellness, backed by 20 years of proven success. Enjoy a supportive environment where your growth and well-being are our top priorities.
• Convenience – We recognize the demands of a busy schedule and are committed to providing support. We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
• Training and Growth- Your journey with us goes beyond onboarding. Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
• Family Focused- Strike the right work/life balance by making a difference in people’s lives and enhancing your own experience . Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program. **LifeMart program benefits available in spas who partner with ADP)
Our Spa Associates:
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Meet membership sales goals.
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Have a detailed knowledge of the menu of services
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Provide excellent customer service to members and guests, while building lasting connections.
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Effectively communicate sales, promotions, and service options with clients
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Uphold spa cleanliness standards
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Answer phones, schedule appointments, and file documents
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Perform various other duties as assigned SA465
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