INTAKE CASEWORKER
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
KidsPeace Childrens Hospital is hiring an INTAKE CASEWORKER. The Intake Caseworker coordinates and completes all tasks, documentation, and communication for intake management and support services, guiding clients from pre‑admission through discharge while upholding high standards of quality and customer satisfaction.
Key focus areas include Model and uphold high standards of quality customer satisfaction as an ambassador, Process referral calls promptly to minimize time to assessment, and Coordinate mutually agreeable intake assessment dates with referral sources or families.
Preferred (not required): Customer Service, Intake Management, Coordination, and Documentation.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Intake Caseworker
About Us
KidsPeace is a private charity dedicated to supporting the behavioral and mental health needs of children, families, and communities. Since 1882, we have offered psychiatric hospital services, residential treatment programs, accredited educational services, and foster care programs. Our team works in an environment defined by compassion, creativity, collaboration, and a commitment to delivering hope and healing.
Position Overview
The Intake Caseworker is responsible for the coordination and completion of all tasks, documentation and communication relevant to the provision of intake management and support services for clients beginning with pre-admission and ending with discharge.
What We Offer
-
Competitive Compensation
-
Generous PTO
-
Tuition Assistance & Student Loan Forgiveness Programs
-
Comprehensive Benefits – Medical, dental, vision, and even pet insurance
-
Professional Growth Opportunities – Ongoing training, development programs, and clear pathways for career advancement
-
Supportive Culture – A team environment built on collaboration, respect, and compassion
Key Responsibilities
-
Continually model and uphold the high standards of quality customer satisfaction. The Intake Caseworker position is a highly visible “ambassador” role, which requires the establishment and maintenance of positive rapport with parents and customers.
-
Process all referral calls in a timely fashion to ensure the shortest period of time between referral call and assessment.
-
Coordinate with the referral's source and/or family a mutually agreeable date and time for the Intake Assessment.
-
Coordinate with all internal and external customers regarding admission to the programs and provide program tours, when necessary.
-
Maintain client lists and track and prepare referral and other management reports, if applicable.
-
ordinate Medicaid services received by the child in the community and transition the child to home and community-based living with outpatient treatment as part of discharge planning.
-
Facilitate the exchange of health information and documentation of care received by the child in the community, including attending any community provided care.
-
Must coordinate care if child attends community school and delivers services through the provider.
-
All other duties as assigned by management.
Qualifications
-
Bachelor’s Degree in Human Services related field preferred or equivalent combination of education and experience to perform the essential functions of the position.
-
Bilingual Spanish/English preferred.
-
Experience with acute emotionally challenged children or adolescents preferred.
-
Valid driver’s license required.
-
Must be 21 years of age.
You've read the whole posting — now see how you match it.