Kickback Host
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At a glance
Job overview
Drury Hotels is hiring a Kickback Host. The Kickback Host at Drury Hotels creates a complimentary 5:30 p.m. happy hour for guests, ensures food safety and cleanliness, and delivers exceptional service with a friendly attitude, supporting a positive guest experience and team culture.
Key focus areas include Make our complimentary 5:30 p.m. Kickback happy hour for guests, Oversee the 5:30 Kickback through food preparation and clean‑up, and Maintain clean and organized kitchen and lobby areas.
Important skills include Hotel Accommodations Knowledge, Hotel Services Knowledge, Accurate Inventory Management, Order Level Calculation, and Warm Friendly Communication.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Property Location:
Drury Inn & Suites - 6920 Northlake Mall Drive , Charlotte, North Carolina 28216
You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
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Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
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Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
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Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
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Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
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Retirement - Company-matched 401(k)
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Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
What you will do:
Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
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Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
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See to it that the kitchen and lobby area are clean and well organized.
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Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
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Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
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Answer guest’s questions using your knowledge of the hotel, area, and events.
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Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, energetic communicators with these qualifications.
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Knowledge of hotel accommodations, the community. and hotel services
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Ability to conduct accurate inventory of food items and calculate order levels
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Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
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Ability to speak and receive direction (written and verbal direction) in English
Rise. Shine. Work Happy. Hiring Immediately!
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