Medical Front Office - Patient Service Specialist
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At a glance
Job overview
Select Medical is hiring a Medical Front Office - Patient Service Specialist. As a Patient Service Specialist, you will manage both the patient and business sides of an outpatient physical therapy center. This role involves ensuring an exceptional patient experience from the front desk, impacting their care even before they leave the waiting room. The position is full-time in Mount Juliet, TN, with a varying weekday schedule.
Key focus areas include Greet and register patients, Provide information about what to expect during their visit, and Provide information about their next appointment as they check out.
Successful candidates bring High School Diploma Or GED. Important skills include Greet Patients, Register Patients, Provide Information, Schedule Patient Appointments, Communication, and Collect Co-pays.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
Position: Patient Service Specialist
Location: Mount Juliet, TN
Type of Employment: Full-time
Schedule: Weekdays (Varies)
Compensation: Starting at$15 hour (pending experience)
When patients enter our outpatient physical therapy center inMount Juliet, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.
Why Join Us:
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Start Strong : Our mentorship and orientation programs ensure a successful transition
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Recharge & Refresh: Generous PTO to maintain a healthy work-life balance
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Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
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Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection
Check out the video below for additional insight into the work of our Patient Service Specialists!
Responsibilities
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Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
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Schedule patient appointments in person and via phone
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Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
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Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications
Minimum Qualifications :
- High School Diploma or GED
Preferred Qualifications :
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1 Year of Medical Office Experience
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1 Year of Front Desk Experience
Additional Data
Equal Opportunity Employer/including Disabled/Veterans
Location : Location US-TN-Mount Juliet
Job ID 374694
Position Type Full Time
Experience (Years) 0
Category Administrative - Administrative Services
Company Select Physical Therapy
Min USD $15.00/Hr.
Max USD $17.00/Hr.
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