Case Worker (JVL Older Adult Center)

Part-time

HANAC, Inc.

New York, NYPart-time$19.669/hrTracked 1w agoSeen in employer's feed 3 days ago

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At a glance

Compensation

$19.669/hr

Location

New York, NY

Schedule

Part-time

Work Authorization

Not specified

Job overview

HANAC, Inc. is hiring a Case Worker (JVL Older Adult Center). The Case Worker at HANAC, Inc. will support the Program Director by implementing policies and assisting senior citizens through phone outreach, in‑person visits, form interpretation, benefit coordination, and documentation, while attending supervision meetings and training sessions to enhance knowledge of senior services.

Key focus areas include Make telephone calls to senior citizens to maintain contact and assess needs, Conduct individual visits with clients to assess situations and address concerns, and Provide listening skills and set limits with empathy for seniors.

Important skills include Data Entry, MS Office Word, MS Office Excel, Spanish, Greek, and Communication Skills.

Skills & qualifications

RequiredNice to have

Skills

Data EntryMS Office WordMS Office ExcelSpanishGreekCommunication SkillsStrategic Thinking

Qualifications

High School Diploma or EquivalentBachelors DegreeExperience in Social ServicesExperience Working With Older Adults

Benefits

Dental Insurance

Vision Insurance

Full job description

Case Worker (JVL Older Adult Center)

Position Type: Hourly (Non-Exempt)

Hourly Rate: $19.6690

Employment Type: Part-Time, 28 hours weekly

Required work schedule:

Monday to Thursday 9:00am-2:30pm No Meal Break,
Friday: 9:00 AM - 3:30 PM Meal Break: 30 minutes, from 12:30pm to 1:00pm

Location: 27-40 Hoyt Avenue South, Astoria, NY, 11102

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City.

The Case Worker will assist the Program Director with implementing program policies for the clients and in carrying out the following tasks:

Responsibilities include but are not limited to:

Making telephone calls to senior citizens who are homebound, to maintain friendly contact and perform “needs” assessment
Engaging in individual visits with clients’ accepted into the program to assess their situation and address any concerns they may be experiencing
Exhibiting a great degree of understanding, empathy, and knowledge of issues affecting seniors
Providing listening skills and strong limit-setting abilities
Engaging in monthly supervision meetings with program supervisor (or director) to discuss the status of client caseload and report any deterioration in a client’s physical, emotional or environmental condition as well as any other issues affecting seniors.
Assisting senior citizens with interpreting forms, notices, entitlement and benefit, housing requirements, completing applications, and writing letters as needed
Developing and maintaining service worker logs that document time spent with each client and important information related to the service provided. Must be capable of imputing this information into a computer data system.
Conducting follow-up activities to assure proper delivery of services/benefits
Referring the elderly to local service providers and city agencies to obtain benefits/services as needed
Escorting the clients to appropriate city agency, if needed, for language translation and/or to ensure proper care and assistance is provided.
Properly following emergency procedures and guidelines in case of an accident/incident on-site, and collaborating with the Program Director in terms of taking appropriate action
Attending regular in-house and/or outside training seminars or workshops to obtain a greater knowledge of the changes in policies and laws affecting seniors and services provided to them.

Qualifications:

Must possess a high school diploma or equivalent
Bachelors Degree preferred
Strong communication skills (writing and speaking)
Strategic thinking and planning skills
Demonstrated interest in social services and experience working with older adults is preferred
Experience in social services preferred.
Bilingual in Spanish or Greek preferred.
Must be proficient in data entry (MS Office- Word, Excel)

Benefits Offered: dental, vision, 403b, vacation, sick

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