Staff Analyst Series (Rep) - OA

Staff Analyst Series (Rep) - OA

Job ID: 16965

Business Unit: New York City Transit

Location: Long Island City, NY, United States

Regular/Temporary: Regular

Department: Eligibility & Planning

Date Posted: Aug 18, 2026

Description

JOB INFORMATION:

Title:

Staff Analyst Series

Authority:

OA

Department:

Paratransit

Division/Unit:

Eligibility and Compliance

Location:

33-00 Northern Blvd, Long Island City, NY 11101

Hours:

8:00am - 4:00pm

Telework (if Applicable):

Reporting Manager (if Applicable):

Sr. Director Eligibility & Conduct Appeals

Deadline (if Applicable):

Compensation\Authority - Union

OA - TWU

Staff Analyst I

$71,203 - $84,295

Staff Analyst II

$82,673 - $92,077

Associate Staff Analyst

$93,453 - $121,004

This position is eligible for Teleworking after your first 30 days in the role.

POSITON SUMMARY:

MTA New York City Transit’s Access-A-Ride (AAR) paratransit service is a federally mandated service in accordance with the Americans with Disabilities Act (ADA) of 1990, providing shared-ride transportation for persons who are unable to use the fixed route system of public buses and subways for some or all their trips due to their disability.

RESPONSIBILITIES:

The selected candidate will process, investigate, and record receipt of completed Eligibility and Conduct Suspension/Termination Appeal forms, schedule appeal hearings, respond to appellants’ inquiries, notify appellants of the Appeals Boards’ decisions, provide analysis, oversight and reporting of both eligibility and conduct suspensions’ appeals data, generate monthly reports, and process requests for Access-A-Ride records.

EDUCATION AND EXPERIENCE:

Associate Staff Analyst

1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory full-time professional experience in the areas described in "1" above; or

3. An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in “1” above; or

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in “1” above; or

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above.

College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in “1” above.

Staff Analyst I & Staff Analyst II

1. A master’s degree from an accredited college or university in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, or urban studies, or a Juris Doctor degree from an accredited law school; or

2. A baccalaureate degree from an accredited college or university and two years of satisfactory full-time professional experience in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or

3. An associate degree or completion of 60 semester credits from an accredited college or university and four years of satisfactory full-time professional experience as described in "2" above: or

4. A four-year high school diploma or its educational equivalent and six years of satisfactory full-time professional experience as described in "2" above; or

5. A combination of education and/or experience equivalent to "1", "2", "3", or "4" above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college or university for one year of experience. However, all candidates must have a high school diploma.

Special Note:

To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

DESIRED SKILLS:

• Excellent organizational skills.

• Effective business writing skills and effective verbal communication skills.

• Proficient in MS Outlook, Excel, Word, PowerPoint, Teams, and Zoom.

• Ability to utilize databases and provide analysis to develop reports.

• Excellent interpersonal, analytical, research and problem-solving skills

• Ability to ascertain critical operational and functional issues and prioritize tasks accordingly.

• Familiarity with Paratransit operations.

SELECTION METHOD

Based on evaluation of education, skills, experience, interview, and written assessment.

All selected candidates will be subject to a full background investigation that includes employment and education. Discrepancies may lead to dismissal

OTHER INFORMATION

Appointment may be at a comparable level to current level of selected candidate. (If necessary)

As an employee of MTA NYC Transit, you may be required to complete an annual financial disclosure statement with the state of New York, if your position earns more than $101,379 (this is subject to change) per year or if the position is designated as a policy maker.

For 55-a eligible titles: Candidates selected for this position may be placed in a competitive or non-competitive class position based on their qualifications. Qualified candidates who are placed in a competitive class position are eligible for the 55-a Program. Please indicate in your cover letter and in the upper right corner of your resume that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the following link https://www1.nyc.gov/site/dcas/employment/55-a-program.page

ADDITIONAL INFORMATION

Final salary is determined experience, skillset, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct. Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

HOW TO APPLY

Qualified applicants can submit an online application by clicking on the ‘APPLY NOW’ button from either the CAREERS page or from the JOB DESCRIPTION page.

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EQUAL EMPLOYMENT OPPORTUNITY

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.