Patient Financial Services Manager / State Program Administrator Manager Senior

Working Title: Patient Financial Services Manager

Job Class: State Program Administrator, Manager Senior

Agency: Direct Care and Treatment

• Job ID : 96123

• Location : Vadnais Heights

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 08/07/2026

• Closing Date : 09/01/2026

• Hiring Agency/Seniority Unit : Direct Care and Treatment / DCT Manager

• Division/Unit : DCT Support Services / DCT Finance Supv

• Work Shift/Work Hours : Day Shift / Typically 8:00am-4:30pm, however work hours will be determined upon offer

• Days of Work : Monday - Friday

• Travel Required : Yes, up to 10%

• Salary Range: $44.80 - $64.46 / hourly; $93,542 - $134,592 / annually

• Classified Status : Classified

• Bargaining Unit/Union : 220 - Manager/Unrep

• FLSA Status : Exempt - Executive

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Direct Care & Treatment (DCT) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DCT does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position requires an employee to be onsite at 3200 Labore Rd, Ste 104, Vadnais Heights, Minnesota at least 50% of the time, with some opportunity to perform work from a telework location.

• Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) is available on a limited basis.

• Only candidates residing in Minnesota or a state bordering Minnesota (Iowa, North Dakota, South Dakota, or Wisconsin) within 50 miles of the work address listed above are eligible for telework.

• Candidates residing in Minnesota and more than 50 miles from the primary/principal work address above may be eligible to telework more than 50%.

Direct Care and Treatment (DCT) is seeking a Patient Financial Services Manager to provide managerial oversight of the front-end and back-end billing processes for all DCT programs and services. The Patient Financial Services Manager sets the strategic direction in their designated area of responsibility and continually evaluates processes and procedures through data analytics and other continuous improvement strategies.

Responsibilities include:

• Provide oversight and direction to staff responsible for determining client eligibility, obtaining prior authorizations, preparing patient/client billing statements, cash posting, accounts receivable follow-up and collections to ensure all revenue due to the state for services rendered by DCT is billed and collected appropriately.

• Assure client financial statements are obtained and support financial billing records.

• Manage the coordination of all patient accounting and receivables information required by the Minnesota Management & Budget, the Office of the Legislative Auditor and other regulatory agencies.

• Manage compliance with federal requirements, state requirements and standard accounting principles

Minimum Qualifications

To be qualified for and considered for this position, applicants must meet all the minimum qualifications listed below. Ensure that your resume contains descriptions of your work experience sufficient for comparison against the requirements stated below and indicate the beginning and ending month and year for each job held.

Five (5) years of Revenue Cycle Management experience within healthcare business operations. At least two (2) years must be supervisory experience assigning priorities, managing and developing staff and implementing improvements. Experience must include:

• Hands-on experience with medical billing, prior authorizations, cash posting, financial coding and/or accounts receivable.

• Experience reading, interpreting, and understanding statutes, rules, and regulations.

• Prepare and present financial data and reports in a professional, timely, and effective manner.

• Analytical, organizational, and research skills to solve problems and initiate corrective actions.

Please note: A master’s degree in accounting, finance, or related field substitutes for 18 months of Revenue Cycle Management experience; a bachelor’s degree in accounting, finance, or related field substitutes for 12 months of Revenue Cycle Management experience; an associate’s degree in accounting, finance, or related field substitutes for 6 months of Revenue Cycle Management experience.

AND

Demonstrated leadership experience may include any of the following:

• Experience as a supervisor, team lead, lead worker, OR project lead*

• Completion of a State leadership development program, such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI)

• Completion of a similar or equivalent leadership development program through another organization

• A paid or unpaid position leading a program or chairing a committee, such as an Employee Resource Group (ERG). This experience must also include:

• 1+ years of identifying issues, goals, and strategic actions

• 100+ hours per year time commitment

Preferred Qualifications

• Bachelor's degree or higher in accounting, finance, or a related field.

• Experience billing Psychiatric inpatient hospital claims to Medicare A, Medicaid and Commercial plans.

• Strong knowledge of CPT, ICD-10, and HCPCS coding guidelines.

• Demonstrated oral and written communication skills sufficient to establish and maintain effective working relationships with internal and external stakeholders.

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS – Direct Care & Treatment will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

EDUCATION VERIFICATION - Applicants will be required to provide a copy of their high school diploma at time of interview OR copies of their college transcript or college degree/diploma at time of interview. Copies of the college degree/diploma are acceptable ONLY if it clearly identifies the field in which it was earned.

Direct Care & Treatment (DCT) healthcare facilities require employees to provide documentation that they are free from tuberculosis (TB) through a blood test prior to employment. DCT does not accept TB skin testing.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.