Cookie Crew
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At a glance
Job overview
Insomnia Cookies is hiring a Cookie Crew. As a member of the Cookie Crew at Insomnia Cookies' EMU store, you will be the primary point of contact for customers, handling orders and ensuring a warm experience. This role also involves baking cookies to perfection and managing cash payments accurately. The position offers flexible part-time schedules, employee discounts, and opportunities for growth within a rapidly expanding company.
Key focus areas include Promptly greet guests entering the store and take their orders according to procedure, Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy, and Give each customer a warm experience with a smile in person & over the phone.
Successful candidates bring 18 Years Or Older, Ability To Work Nights, and Ability To Work Weekends. Preferred (not required): Customer Service, Personable Demeanor, Genuine Demeanor, and Outgoing Demeanor.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
As a member of the Cookie Crew at our EMU store located at 733 West Cross St. Ypsilanti, MI 48197, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!
SOME OF OUR SWEET PERKS:
- Flexible part-time work schedules
- Free cookies & Employee Discount
- Pet Insurance for your furry loved ones
- Paid Time Off
- Excellent training
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?
- Promptly greet guests entering the store and take their orders according to procedure
- Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
- Give each customer a warm experience with a smile in person & over the phone
- Bake our delicious cookies to perfection & a scoop of ice cream
- Ensure fast, warm, and correct delivery orders are packaged and sent out
- Handle cash and payments accurately and have no shortages or overages
- Cleaning, sanitizing, and maintaining the bakery
DESIRED SKILLS/EXPERIENCE:
- Prior experience in a customer service focused role - preferred
- Personable, genuine, outgoing demeanor
- Ambitious nature
- Great communication and organizational skills
- Must be 18 years or older to be employed
- Must be able to work nights, weekends and holidays
- Legally eligible to work in the United States
You've read the whole posting — now see how you match it.