Payroll Product and Enablement Lead

Job Description

As the Payroll Product Enablement Lead, this role drives continuous improvement across payroll operations by analyzing existing processes, identifying inefficiencies, and redesigning workflows to better align with system capabilities and operational needs. The position leads tool development and automation—primarily through advanced Excel solutions, templates, calculators, and macros—to streamline processing and reduce manual effort. It also owns the creation of SOPs and training materials that translate complex payroll concepts into clear, actionable guidance for staff. A core responsibility is delivering training to ensure teams understand new processes, adopt tools effectively, and maintain consistency across campuses or business units. The lead partners closely with payroll operations, HRIS, and system teams to validate enhancements, ensure alignment with PeopleSoft/ERP functionality, and monitor adoption of improvements. Ultimately, this role acts as the bridge between system capability, operational execution, and staff readiness—ensuring that improvements are not only designed but fully embedded into day‑to‑day practice.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of payroll or HRIS experience in a complex operational environment.

Hands‑on experience with PeopleSoft payroll or a similar ERP, including understanding of configuration, pay rules, and downstream impacts.

Advanced Excel capability (pivot tables, complex formulas, data modeling, automation, macros).

Ability to build tools and operational solutions that improve accuracy, efficiency, or user experience.

Experience developing and delivering training for payroll, HRIS, or operational teams.

Strong process improvement skills with the ability to map workflows, identify gaps, and design scalable solutions.

Excellent communication skills with the ability to translate technical concepts into clear, user‑friendly guidance. Experience in system optimization, workflow redesign, or operational transformation initiatives.

Background in higher education or shared services environments.

Familiarity with UCPath or similar multi‑campus payroll models.

Exposure to automation tools such as Power Query, Power Automate, or other low‑code/no‑code platforms.

Experience creating scalable training programs for large or distributed teams.

Knowledge of change‑management practices to support adoption and long‑term sustainability of improvements.