Career Program Specialist (Admissions Representative)
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At a glance
Job overview
Porter and Chester Institute is hiring a Career Program Specialist (Admissions Representative). The Career Program Specialist serves as the initial point of contact for prospective students, guiding them through career training options and the admissions process. This role involves speaking with applicants in various formats, conducting campus tours, documenting interactions, and collaborating with other departments to ensure a smooth student experience. The specialist uses communication and empathy to help individuals embark on new career paths.
Key focus areas include Speak with prospective students by phone, in person, and virtually about career goals and educational options, Guide applicants through the admissions process from inquiry to enrollment, and Build trust through consultative, student-focused conversations.
Successful candidates bring High School Diploma, GED, and 2+ Years Sales Experience. Important skills include Communication, Listening, Relationship Building, Working With Goals, Follow-ups, and Meeting Deadlines. Preferred (not required): Empathy, Connecting With People, Guiding, and Post-secondary Education Knowledge.
Skills & qualifications
Skills
Qualifications
Full job description
Full time
Chicopee, MA, US
Salary Range: $24.00 To $27.50 Annually
Career Program Specialist ( Admissions Representative ) – Put Your People Skills to Work
Are you great with people but burned out by quota-only sales roles, unpredictable schedules, or jobs that feel transactional instead of meaningful?
This is your chance to use your communication skills, empathy, and sales or customer service experience to help people take the first step toward a new career — while building a stable, rewarding career for yourself.
We’re looking for motivated, people-focused professionals, not career educators. If you know how to connect, listen, and guide — we’ll teach you our admissions process.
What You’ll Be Doing
As a Career Program Specialist, you’ll be the first point of contact for prospective students, helping them explore career training options and determine if our programs are the right fit.
You will:
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Speak with prospective students by phone, in person, and virtually about career goals and educational options
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Guide applicants through the admissions process from inquiry to enrollment
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Build trust through consultative, student-focused conversations — not high-pressure tactics
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Conduct campus tours and information sessions
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Accurately document student interactions and progress in our systems
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Collaborate with Financial Aid, Academic, and Student Services teams
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Participate in paid training and ongoing professional development
Minimum Requirements
Required:
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High School Diploma or GED
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Minimum 2 years of sales or customer service experience
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Strong communication, listening, and relationship-building skills
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Comfort working with goals, follow-ups, and deadlines
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Ability to use common software programs (MS Word/Excel/Outlook etc.)
Preferred:
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Associate’s degree
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Knowledge of post-secondary or career-focused education
Why Work With Us?
You’ll join a team dedicated to helping students gain practical skills for real careers. Supported by Admissions leadership, Financial Aid, and Academic teams, you can focus on what you do best — connecting with people and guiding them toward opportunity.
About Our Company:
Porter and Chester Institute, a trade school in Connecticut and Massachusetts for 75 years, adheres to one basic vision: to educate and train our students to the level that will make them competent employees. With 9 campus locations throughout Connecticut and Massachusetts, we offer training in such trades as Automotive Technology, HVAC-R, CAD, Electrician, Plumbing, as well as Medical Assisting, Dental Assisting, Practical Nursing and Computer & Technology.
Our support staff, including Admissions, Financial Aid and other administrative professionals, to our qualified Instructors are focused on making the students' experience a fulfilling and enriching one, both professionally and personally.
Click here for more company information: https://porterchester.edu/about-pci
We are an Equal Opportunity Employer.
Mon, Wed 8:30a-5p; Tues, Thurs 10a-7p; Fri 8:30a-4p
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