Room Service Assistant - University - FT
At a glance
Job overview
Sanford Health is hiring a Room Service Assistant - University - FT. The Room Service Assistant performs various duties related to patient food service, including serving meals and snacks, maintaining floor supplies, and instructing patients on meal ordering systems. This role involves communicating with nursing staff, nutrition techs, dietitians, and call center staff, and ensuring compliance with HACCP guidelines. The assistant also processes meal orders over the telephone, verifying diet parameters and providing appropriate menus.
Key focus areas include Serve meals and snacks to patients in a professional manner, Ensure rotation of floor supplies and maintain supplies up to PAR levels, and Deliver appropriate room service menus to patients.
Important skills include Communication, Customer Service, Listening Skills, and HACCP Guidelines.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Careers With Purpose
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Facility: Sanford S Univ Med Ctr Location: Fargo, ND Address: 1720 University Dr S, Fargo, ND 58103, USA Shift: Varies Job Schedule: Full time Weekly Hours: 36.00 Salary Range: $15.00 - $23.00
Department Details
This position offers flexible scheduling in a fast paced work environment. Work every other weekend and rotating holidays.
Job Summary
Performs a variety of duties involved with food service for patients. Serves meals and snacks to patients in a professional manner. Ensures rotation of floor supplies and maintains supplies up to PAR (Periodic Automatic Replenishment) levels. Delivers appropriate room service menus to patients, instructing patients on meal ordering systems. Assesses patients’ ability to utilize the meal order system. Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff. Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information. Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters. Provides appropriate menu for diet. Possesses excellent customer service skills continuously. Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff. Establishes effective working relationships with co-workers, supervisors and nursing staff. Evaluates and maintains quality control standards.
Qualifications
Direct customer service experience preferred. Previous food service experience and/or work with therapeutic diets preferred.
On-the-job training provided.
Benefits
Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .
Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [email protected] .
Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Req Number: R-0263089 Job Function: Facilities and General Services Featured: No