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Grocery Clerk/Ruler

Kroger Family of Companies

Celina, OHJobNo compensation foundPosted 5mo agoSeen in employer's feed 5 days ago

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At a glance

Compensation
No compensation found
Location
Celina, OH
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a Grocery Clerk/Ruler. The Grocery Clerk/Ruler is responsible for creating an outstanding customer experience by providing exceptional service and maintaining a safe, clean environment. This role involves processing customer transactions, rotating merchandise, ensuring product quality, and assisting customers with product inquiries. The clerk will also manage inventory, report discrepancies, and adhere to company policies and food safety regulations.

Key focus areas include Process customer transactions through the check lane quickly, accurately, and efficiently, Understand the Point of Sale system and handle various tenders according to company policy, and Rotate all merchandise according to code dating policies and check product quality.

Successful candidates bring Must Be 18+. Important skills include Point Of Sale System, Handle Cash, Handle Checks, Handle Credit, Handle Debit, and Handle SNAP EBT. Preferred (not required): Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Customer ServicePoint of Sale SystemHandle CashHandle ChecksHandle CreditHandle DebitHandle SNAP EBTHandle WICHandle Loyalty OffersHandle CouponsCheckout ProceduresRotate MerchandiseCheck Product QualityReview Sell by DatesPromote TrustPromote RespectProduct KnowledgeAnswer Questions About ProductsMake Product SuggestionsGreet CustomersEngage CustomersAssist CustomersInform Customers of SpecialsOrder MerchandiseLabel MerchandiseStock MerchandiseInventory MerchandiseReport Product DiscrepanciesControl LossAdhere to Guidelines on Restricted Sale ItemsStay Current With AdsAdhere to Food Safety RegulationsMaintain Proper TemperaturesMaintain Temperature LogsComply With Safety ProceduresIdentify Unsafe ConditionsInspect EquipmentNotify Management of RepairsNotify Management of AccidentsAdhere to Laws and GuidelinesWork CooperativelyManage ConflictAct With HonestyAct With IntegrityFollow DirectionsSeek AssistanceProvide Support to MinorsProvide Support to Individuals With Special NeedsProvide Support to Older AdultsBasic Math

Qualifications

Cashier Training ProgramMust Be 18 Years OldCustomer Service ExperienceRetail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage team members to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES Essential Job Functions:

  • As a Grocery Clerk/Cashier you will process customer transactions through the check lane quickly, accurately, and efficiently; understand the Point of Sale system, and handle various tenders such as cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, loyalty offers, coupons and checkout procedures according to company policy

  • Retail Clerk is responsible for rotating all merchandise according to code dating policies and check product quality to ensure freshness; review sell by dates and take appropriate action

  • Hourly Grocery Clerk/Cashier will promote trust and respect among team members

  • Ruler Store Clerk is charged with creating an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold

  • Grocery Clerk gains and maintains knowledge of products sold and be able to respond to questions and make suggestions about products

  • Greet, engage and assist customers

  • Inform customers of grocery specials

  • Order, label, stock and inventory merchandise

  • Report product ordering, shipping & pricing discrepancies to store management

  • Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss

  • Understand and adhere to guidelines on restricted sale items (i.e., Alcohol, Tobacco, and Fireworks)

  • Stay current with present, future, seasonal and special ads

  • Adhere to all food safety regulations and guidelines

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Practice preventive maintenance by properly inspecting equipment and notify store management of any items in need of repair

  • Notify management of customer or employee accidents

  • Adhere to all local, state and federal laws, and company guidelines

  • Physical demands include, but are not limited to, standing up to 100 % of the time, lifting an average of 50 lbs., pushing/pulling carts and skids, bending, twisting, squatting, turning, climbing on a ladder or stool, manual dexterity with both arms and legs, and repetitive motion of hands/wrists

  • Ability to work cooperatively in high paced and sometimes stressful environment.

  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

  • Ability to act with honesty and integrity regarding customer and business information.

  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum Position Qualifications:

  • Knowledge of basic math

  • Ability to fully complete the cashier training program

  • Ability to memorize produce items and sale items

  • Effective communication and reading skills

  • Must be 18 years old

Desired Previous Job Experience:

  • Customer service experience

  • Retail experience

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