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Manager, Strategic Sourcing Retail Operations

Pilot Company (Pilot Flying J)

Knoxville, TNFull-timeNo compensation foundPosted 2w agoVerified open 6 days ago

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At a glance

Compensation
No compensation found
Location
Knoxville, TN
Schedule
Full-time
Work Authorization
Not specified

Job overview

Pilot Company (Pilot Flying J) is hiring a Manager, Strategic Sourcing Retail Operations. The Strategic Sourcing Manager – Retail Operations develops and executes sourcing strategies for store supplies, packaging, equipment, and services, ensuring cost competitiveness, supplier performance, and alignment with retail store needs while driving value through innovation and process optimization.

Key focus areas include Develop and maintain multi-year category strategies for store supplies, packaging, equipment, and services, Lead RFx processes from requirements through award, negotiating terms and contracts, and Establish supplier segmentation and governance, conducting quarterly business reviews.

Preferred (not required): Category Strategy Development, Market Analysis, Supplier Benchmarking, and Cost Modeling.

Skills & qualifications

RequiredNice to have

Skills

Category Strategy DevelopmentMarket AnalysisSupplier BenchmarkingCost ModelingRisk MitigationContract ManagementSustainability InitiativesESG ComplianceNegotiationAnalyticsVendor ManagementCollaborationRFx ProcessesSKU RationalizationProcurement ToolsProcess ImprovementStore Operations AlignmentSupplier SegmentationGovernance ModelQuarterly Business ReviewsSupplier ScorecardsQBR DecksContinuous ImprovementStakeholder AlignmentStore Feedback LoopService RecoverySavings ReportsSpend DashboardsPerformance TrackingBudget AdherenceRisk RegisterCompliance TrackingCatalog EnablementTraining MaterialsCustomer ExperienceStore SatisfactionESG MetricsSustainability RoadmapWaste ReductionCost ReductionValue CreationOperational ContinuitySupplier InnovationProcess OptimizationCost CompetitivenessSupplier PerformanceStore NeedsStrategic SourcingCategory StrategiesSavings Targets

Qualifications

Retail Sourcing or Procurement Experience

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Tuition Assistance
Paid Time Off

Full job description

The Strategic Sourcing Manager – Retail Operations is responsible for developing and executing sourcing strategies that support retail store operations across store supplies, consumables, packaging, equipment, and outsourced services. This role ensures cost competitiveness, supplier performance, operational continuity, and alignment with store needs while driving value through strategic sourcing, supplier innovation, and process optimization.

Category Strategy Development

Develop and maintain multi-year category strategies for store supplies, packaging, store equipment, and store services. Conduct market analysis, supplier benchmarking, and cost modeling. Identify cost reduction and value creation opportunities.

Deliverables:

  • Documented category strategies with savings targets

  • Annual sourcing pipeline and opportunity roadmap

  • Risk mitigation and continuity plans

Strategic Sourcing & Procurement Execution

Lead RFx processes from requirements through award. Negotiate commercial terms, pricing, service levels, and contracts. Standardize SKUs and drive demand aggregation across stores.

Deliverables:

  • Executed sourcing events with measurable savings

  • Signed supplier agreements with clear SLAs and KPIs

  • SKU rationalization plans and implementation

Supplier Relationship Management

Establish supplier segmentation and governance model. Conduct quarterly business reviews with key suppliers. Drive supplier performance improvements and innovation initiatives.

Deliverables:

  • Supplier scorecards

  • QBR decks and action plans

  • Continuous improvement pipeline

Store Operations Alignment

Partner with retail operations, store managers, and facilities. Ensure sourcing decisions support store efficiency and customer experience. Act as escalation point for supply disruptions.

Deliverables:

  • Stakeholder alignment plans

  • Store feedback loop tracking

  • Service recovery plans

Cost & Performance Management

Track and report savings, cost avoidance, and cost trends. Monitor budget adherence and spend under management.

Deliverables:

  • Savings reports

  • Spend dashboards

  • Performance vs. budget analysis

Contract & Risk Management

Ensure contracts include clear SLAs and compliance terms. Manage supply continuity risks and supplier health.

Deliverables:

  • Contract repository

  • Risk register

  • Compliance tracking

Sustainability & ESG Initiatives

Drive sustainable packaging and sourcing. Partner with suppliers on waste reduction.

Deliverables:

  • Sustainability roadmap

  • Reduction metrics

  • ESG compliance tracking

Process Improvement & Systems

Drive adoption of procurement tools and improve store ordering processes.

Deliverables:

  • Catalog enablement

  • Process improvements

  • Training materials

Success Metrics

  • Cost savings and avoidance

  • Spend under management

  • Supplier performance

  • Store satisfaction

  • Contract compliance

  • SKU reduction

  • ESG metrics

  • Experience in retail sourcing or procurement.

  • Strong knowledge of indirect categories and store operations.

  • Expertise in negotiation, analytics, and supplier management.

  • Strong cross-functional collaboration skills.

  • Nation-wide Medical Plan/Dental/Vision

  • Flexible Spending Accounts

  • Weekly pay

  • 401K match

  • Tuition Assistance

  • Adoption Assistance

  • PTO

  • Fuel Discount

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