Administrative Assistant II, Outpatient Clinic
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At a glance
Job overview
Sheppard Pratt is hiring an Administrative Assistant II, Outpatient Clinic. Sheppard Pratt seeks an Administrative Assistant II to support an outpatient clinic by handling client intake, scheduling, record maintenance, insurance authorizations, and providing backup to staff while delivering excellent customer service in a fast‑paced health‑care environment.
Key focus areas include Receive clinic clients, collect co‑payments, and route telephone calls, Schedule client follow‑up appointments, and Maintain and file client medical records and process administrative paperwork.
Successful candidates bring High School Diploma and 1-2 Years Administrative Experience. Important skills include Electronic Health Record, Data Software, Client Confidentiality, Client Privacy, Attention To Detail, and Work Quickly. Preferred (not required): Interpersonal Skills and Sense Of Humor.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
What to expect.
Primary responsibilities include:
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Receive clinic clients; collect client co-payments; receive and route telephone calls
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Schedule client follow-up appointments
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Maintain client medical records in good order; file client information; process client and other administrative paperwork
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Assist with maintenance of OMHC electronic health records
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Maintain clinic facilities for optimal and secure functioning
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Support medical staff with receipt, logging, and distribution of faxes, medical refill, pre-authorization requests, and delivered medications
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Provide backup assistance to Intake and other administrative staff as warranted; (8) Complete insurance authorizations and eligibility checks
What you'll get from us.
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
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A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
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Comprehensive medical, dental and vision benefits for benefit eligible positions
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403b retirement match
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Generous paid-time-off for benefit eligible positions
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Complimentary Employee Assistance Program (EAP)
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Generous mileage reimbursement program
This position has a pay range of $20.60 - $22.27/hr.
What we need from you.
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High school diploma is required. An Associates Degree in business administration or related field is preferred.
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Prior experience in a health care setting is preferred, but not required.
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Commitment to excellent customer service for clients and staff
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Work requires 1-2 years of progressively more responsible administrative experience
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Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential.
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Demonstrated attention to detail and ability to work quickly and efficiently
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Ability to multi-task in a high volume, extremely fast-paced health care business environment. Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic. Excellent interpersonal skills and a sense of humor is a plus.
WHY SHEPPARD PRATT?
At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!
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