Patient Services Representative (Curlew)
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At a glance
Job overview
Insight Global is hiring a Patient Services Representative (Curlew). The Patient Services Representative supports overall office functions for patient care, handling registration, insurance verification, co‑insurance collection, scheduling diagnostic and follow‑up appointments, answering calls, greeting patients, managing wait times, completing check‑in/out tasks, and overseeing the cashier box and daily deposits.
Key focus areas include Support patient care by performing overall general office functions, Register patients and verify insurance information, and Collect co‑insurance and co‑payment amounts.
Important skills include Microsoft Suite, Excel, ICD-10, CPT Coding, Communication, and Data Entry.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is seeking a Patient Services Coordinator for a direct hire opportunity in the St. Petersburg, FL area. This resource will be responsible for the overall general office functions to support the patient care, including patient registration, insurance verification, collection of applicable co-insurance and co-payments. You'll also be scheduling of diagnostic and follow up appointments and answering phone calls. You'll greet patients when they arrive and manage wait times as well as complete check-in and check-out tasks! You'll manage cashier box and daily deposits and process walk-in patients and visitors.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
2+ years of customer service or patient service experience
Very strong communication skills (written and verbal)
Data entry experience (Excel)
Experienced talking to clients and patients on the phone and via email
Proficient with Microsoft Suite experience 2ICD 10
CPT coding experience
healthcare, dentistry, medical industry experience
Bi-lingual in Spanish
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