Dispatch Clerk
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At a glance
Job overview
Dot Foods is hiring a Dispatch Clerk. The Dispatch Clerk performs clerical duties for the Dispatch department and Supply Chain Analysts at Dot Transportation. This role involves managing phone calls, assisting with customer and vendor appointments, and communicating with drivers. The clerk will also utilize Excel for spreadsheet preparation and analysis, enter and update data in operating systems, and serve as a backup for various DTI positions. Applying lean thinking and tools to identify and eliminate waste is also a key responsibility.
Key focus areas include Manage phone calls, messages, and driver communications, Assist with customer and vendor appointments and driver communication, and Utilize Excel for spreadsheet preparation and analysis.
Successful candidates bring High School Diploma Or Equivalent, Excellent Mathematical And Reading Skills, and Computer Skills Including Microsoft Office. Important skills include Mathematical Skills, Reading Skills, Computer Skills, Microsoft Office, Fast-Paced Environment, and Multiple Deadlines. Preferred (not required): Phone Management, Customer Assistance, Vendor Appointments, and Driver Communication.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Dot Foods Inc. • Bear, DE, United States
As a Dispatch Clerk, you will perform clerical duties associated with the Dispatch department and Supply Chain Analysts for Dot Transportation.
WHAT YOU’LL DO
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Phone management for all calls, messages, drivers, etc.
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Assist with customer and vendor appointments and driver communication
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Utilize excel spreadsheet preparation and analysis
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Communicate with drivers on schedules and work assignments
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Enter and update operating systems with accurate data
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Serve as a backup for various DTI positions
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Apply lean thinking and tools to identify and eliminate waste in all areas of the position
YOU MUST HAVE
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High School Diploma, General Equivalency Degree, or relevant work experience
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Excellent mathematical and reading skills
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Computer skills, including knowledge of Microsoft Office programs
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Skills to be successful in a fast-paced environment with multiple deadlines
YOU MAY ALSO HAVE
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Administrative / clerical experience preferred
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Effective professional verbal and written communication skills
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Experience working in both team and independent settings
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Good organizational skills
ROLE SPECIFICS
- Schedule:
WHO WE ARE
Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.
WHAT DOT CAN OFFER YOU
As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:
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Competitive compensation package, including bonuses for successful performance
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Extensive benefits including medical, dental, 401k, and profit-sharing
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Significant advancement opportunities
Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.
EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.
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