Enterprise Customer Success Manager - Tampa
TampaJobPosted 3mo agoStill listed 4 days ago
Most applications go out cold — see where you stand first. No sign-up to start.
Watch jobs like this. New roles like this one near Tampa, by email.
Don't just apply. Show up ready.
Olive works from this exact posting.
At a glance
Olive lists jobs from US employers, including remote roles you can work from the United States.
Job overview
Justt seeks an Enterprise Customer Success Manager in Tampa to partner with product, engineering, and go‑to‑market teams, managing top‑tier enterprise accounts, analyzing performance data, driving expansion, and shaping retention strategies. The role focuses on delivering training, gathering feedback, and collaborating cross‑functionally to grow regional presence and impact revenue for major brands.
Skills & qualifications
Skills
Qualifications
Full job description
Enterprise Customer Success Manager - Tampa
- Customer Success
- Tampa, US
Description Justt helps many of the world’s largest and most recognizable brands turn chargebacks from a constant headache into a managed, predictable part of doing business. Our AI-driven platform powers chargeback operations at scale, automating disputes end to end, recovering revenue that would otherwise be lost, and removing a major operational burden from finance, risk, and operations teams across multiple regions and verticals. We’re a global company with teams across markets, and disciplines, working closely with leading players in the payments ecosystem. Our culture is built on clear thinking, collaboration, and a strong sense of ownership. At Justt, you’ll partner with product, engineering, data, success and go-to-market teams to build technology that sits at the core of modern payments, and has a direct, measurable impact on the bottom line for some of the biggest companies in the world. What you’ll do
- Manage a portfolio of top-tier enterprise customers across commercial, technical, support, and product dimensions
- Analyze portfolio performance, combining data and customer feedback to generate actionable payment insights
- Identify and execute expansion opportunities end-to-end to achieve account growth targets
- Define and drive retention strategies through structured account plans to meet retention goals
- Lead business review meetings and engage senior management to strengthen multi-level stakeholder relationships
- Act as the go-to expert on new feature releases, ensuring smooth and effective customer adoption
- Collect and communicate client feedback to Product and R&D teams to influence roadmap priorities
- Deliver client training and enablement sessions to drive value realization
- Collaborate cross-functionally with Sales, Product, and Marketing to expand Justt’s regional presence
Requirements
- 5+ years of experience as a Customer Success Manager managing enterprise accounts
- Proven track record in project management and cross-functional collaboration
- Strong analytical mindset with the ability to interpret data and translate it into insights and actions
- Demonstrated success in building and growing long-term, value-driven customer relationships
- Comfortable operating in fast-paced, dynamic environments
- Willingness to travel several times a year
- Experience in the payments industry - an advantage
Similar jobs, posted recently
Open roles like this one, listed in the last 30 days.
Customer Success Manager, DigitalSalesforce · Copenhagen, DenmarkPosted 1w agoPosted 1w ago
Technical Account Manager (Stockholm or Copenhagen)Adobe · Stockholm, Stockholm County, SwedenPosted 1w agoPosted 1w agoCustomer Onboarding Manager II - LondonPleo · London, England, United KingdomPosted 1w agoPosted 1w ago
Senior Sales Account Manager, Enterprise - DenmarkNVIDIA · Roskilde, Denmark (Hybrid)Posted 2w agoPosted 2w ago
You've read the whole posting — now see how you match it.